The Key Strategies For Creating A Sustainable Presence In Your Marketplace
Larry Easto
I Help Self-Employed Professionals Market & Grow Their Service Businesses | Marketing Coach | Author of 30+ Books & Online Video Courses | Sharing Practical Strategies for Authentic Business Growth |
In today’s competitive business landscape, exceptional client service
Building strong and lasting relationships
But how exactly do you create a lasting impression and exceed clients’ expectations?
From active listening and clear communication
By implementing these strategies, you will not only strengthen your current client relationships but also attract new clients through positive referrals and word-of-mouth recommendations.
We will also discuss how exceptional client service can lead to increased customer loyalty
From Challenges to Triumphs: Unleashing Your Problem-Solving Potential
Let’s start the series with delving into the mastery of problem-solving skills and discover how you can tap into your innate abilities to overcome obstacles with ease.
Problem-solving is a valuable skill that can greatly enhance your personal and professional life.
When faced with a difficult situation, those who possess effective problem-solving skills are able to analyze the issue, generate solutions, and implement strategies to achieve the desired outcomes. This ability not only enables you to resolve complications efficiently, but it also positions you as a valuable asset in any team or organization.
The Intuitive Approach
By way of full disclosure, I am not qualified to offer a comprehensive discussion of a broad range of problem solving solutions.
But that’s not to say I am either a lousy problem-solver or problem-denier.
Both my Myers-Briggs Assessment and my life experience confirm that I am very intuitive.? Specifically, I also have some level of claircognizance.? What that means is that more often than not, I can see solutions to problems before many people are even aware of a problem.
As much as I value my inborn intuition, which frequently manifests itself as claircognizance, I am grateful that I was totally oblivious to this characteristic until the legal phase of my career was well behind me.
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If you have ever seen a movie or theatrical production involving court-room drama, you know full well how important evidence, aka the facts, is in legal processes.?
My legal training was difficult and challenging enough based on fact-driven decision making.? Whatever the issue to be addressed or problem to be solved, there never seemed to be enough fact-based information to unequivocally support one side or another.???
The mind boggles at what would happen in response to the suggestion that a decision be made on the basis of one’s intuition or claircognizant insight.
But that was then.
Now, if working alone, as is my normal practice, whenever I receive an intuitive insight, I trust the process and follow wherever it leads.? From experience, this has become a very efficient and reliable problem-solving process.
On the other hand, if working, or otherwise interacting with someone else, I have learned to keep intuitive insights to myself and work through a more conventional fact-driven problem-solving process.??
That’s because people who don’t understand or trust intuition invariably dismiss my insights as anything from pure and simple B.S to acute know-it-all-it is.? Invariably it’s a lot easier to use my insight as a guide to find the real world information to support my intuitive insight.
And when it comes to gathering information about the way that things really are, few processes are better than the trusty SWOT analysis.
The SWOT analysis is discussed in detail elsewhere and need not be repeated here.
Your Problem Solving Process
Having introduced the concept of problem solving, what is your preferred approach??
What role, if any, does intuition play in your problem solving?
How might a SWOT analysis help you in your problem solving?
Learn More About Conducting A SWOT Analysis
Co-Founder of SHIELD MEDIA, Licensed Real Estate Broker, Digital Marketing Specialist, Email Me: [email protected] - "Grow your business by dominating the inbox, social media, and search engines."
10 个月Boosting your service game? Let's unlock those secrets. ?? Larry Easto
My mission is to nurture 100,000+ infants by 2028 with healthy, preservative-free solutions while educating 1M+ parents on baby nutrition via blogs, YouTube (HuggedTV) & newsletters for guilt-free parenting.
10 个月Elevating your customer service is key to standing out in any market. ??
Founder @ M1 Performance Group | Mental Performance Coach | Investor | Former Hedgefund PM | Keynote Speaker
10 个月Customer retention has always been important to me! Great read, Larry Easto!
High EQ Team Leader | Expert at Linking Client Behaviour to Business Strategy | Transforming Vision into Executable Roadmaps
10 个月Sounds like a plan. Enhancing customer service is key for success. Larry Easto