A key change on the ChatGPT journey
Paula Allen
Telstra Business Awards judge, Strategy, tech, transformation and innovation C-level executive
Most of us have been using machine learning for years, though perhaps without being aware of it. For example, private use encompassing travel routes on your mobile, Siri plays your favourite song, your email excludes spam, you receive movie recommendations and the like.
Of late there has been much chatter and quite a bit of fun writing mock-Shakespearean sonnets with ChatGPT! Certainly, my efforts have been well above my usual abilities, all with a little help from ChatGPT. And more recently still you may have noticed some comments around how silly or unreliable AI is with the ‘proof’ that it sometimes comes up with wild ‘facts’ that are utter rubbish. That part is fair; these engines do at times give ‘factual’ answers that are rubbish. However this is missing the point, and it’s key to understanding this new phase in AI. Truth is, it’s the why the rubbish answer was arrived at in the first place.
Let’s go back to the start of this ‘new’ world. It’s the 1980s and the beginnings of the concept of ‘backpropagation’. If you consider what that term may mean you’ll have arrived at the key as to the first iterations of Machine Learning and its grown-up sibling, Artificial Intelligence – it’s the loading up of massive amounts of (past) data and from that the machine ‘learns’.
That’s the key people are missing with these new ‘rubbish’ answers. It’s a key change. In the main these aren’t systems that have derived answers from relatively massive amounts of data, they’re arrived at by a whole new process and it’s this change that will enable AI to keep getting smarter than us mere humans. In lieu of using relatively massive amounts of data these new systems work on ‘few shot learning’. It’s a system where, much like us, can think x and y and arrive at an answer of z. For ourselves, when it doesn’t work, we call it confabulation. In its AI form it’s being called ‘hallucinations’, the rubbish answers. They’re the same thing. It is the same as us not meaning to lie but taking a bit of knowledge/memory from somewhere and conflating it with something else, all to an incorrect conclusion, a rubbish answer. So, in a way, machines have become more human!
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OK, so why is that important, what may it mean? Consider just these points:
Postscript: For those interested, the current version of ‘ChatGPT’ is GPT-4, it was released in March 2023. For more information https://openai.com/research/gpt-4 ??
Investment Process | Data Insights | Process Automation | Generative AI
1 年Paula, you had me at ‘backpropagation’. ?? I see a parallel between hallucination and the proliferation of rubbish facts across social and alternative media. All around humans are swamped by information we can no longer sift through. We need help and AI could be the salve.