Keeping your telecoms system working - use the experts
Just like your car, your body, your business and your home, telecoms systems can be complicated and need a bit of TLC every now and again to ensure that they are running at optimal efficiency.
There are doctors for your personal health, garages for your car and business consultants and coaches to help you with your business health so why not talk to a professional about your telecoms systems too? After all, the majority of businesses rely on their telephone to generate business and deliver the customer service that your customers have come to rely on.
At Spectrum Telecoms, we offer comprehensive audits of your systems, the purpose of these audits are to form the basis of our recommendations for immediate and future changes to ensure reduced telecoms costs now, and to provide a stable yet flexible infrastructure platform going forward.
- Align communication tools with the business changes
- Get the right communications infrastructure in place
- Only pay for what you need
- Make the most of your existing technology assets
- Increase revenue opportunities and improved customer service
- Improve flexibility and resilience options
How audits should be done:
We look at two areas for our audits and have broken them down into two types these are Financial and Technical.
Financial Audit:
Where we look at any telecoms system, from any provider and present a report back to you with our findings. From this we can;
- Identify past overcharges
- Rationalise unwanted and redundant lines
- Highlight unusual calling patterns
- Ensure you are only being charged for services you need
- Remove services not utilised
- Review tariffs and optimise usage
- Make recommendations on how to better communicate at lower costs
The main goal here is to ensure that your business isn't wasting money where it doesn't need to and that the money you are spending is utilised in the correct way.
Technical Audit:
In order to define the appropriate technology it is often essential to audit your current infrastructure to benchmark this against your business requirement moving forward.
Our services typically cover the following areas and can be tailored to suit your business needs.
- Discovery service
- Site surveys
- Physical and automatic data collection
- Hardware, software, modules, licensing etc
- Locations, contacts, usage etc
- Compilation of audit information
- Production of physical and logical topology diagrams
- Formation of an asset register database
Don't leave your telecoms system to run into the ground. Be pro-active and keep up to date. It will improve your customer experience and your productivity. And, ultimately, save you piles of cash!
Cheers for reading.