Keeping Your Emotional Connection Thriving

Those of us that sell products or services create a bond with our customers, patients, or client. We build trust bonds and, in many cases become trusted advisors to that client or customer.?

That buyer and you, the salesperson, should have created an emotional connection. The way you build that trust is by listening and offering your product and service that helps that client build value in his or her business. Your goal should be to act as if their business were yours, thinking about their success, not your commission.?

As long as you keep that emotional connection alive, that buyer will stay with you even if your cost might be a little higher than your competition. You never want to lose that emotional connection, however, when that client calls you and is placed On-Hold, that emotional connection may be lost if he or she is placed On-Hold and is greeted with silence, music, beeps, or a radio.?

For very few dollars you can create a custom On-Hold message that helps keep that connection flourishing and knowing that 12% of the people who are placed On-Hold take action with something they heard (AT&T statistic).?

Since 1987 HoldMasters, Your On-Hold Message Company has been helping both Fortune 500 companies, mom and pop businesses, and home-based businesses, maintain both their marketing and branding messages to their clients and prospects while engaging and informing the caller. It can up-sell and cross-sell present clients and inform prospects of your business and philosophy. It makes a small business sound big and a big business sound friendly.?

Let HoldMasters help you when your business is on the line.