Keeping up with technology
Melvin D'lima
I help Dentists increase monthly income by 20%, break free from paycheck-to-paycheck stress, leave bad debt behind and save 50% more to achieve financial freedom and family security,
Recently a dentist consulted me about a soft tissue diode laser that she was buying and which she hoped to learn how to use on the job. Her question was "is this a good buy?" I calculated a. The minimum amount she would have to generate per month in order recover purchase price and shipping. This came to KES66000 per month. I believe she can generate KES 150000 per month. I went on to calculate the Return on investment assuming a life span of 60 months for that equipment (ignoring depreciation, downtime on a learning curve and maintenance costs and other effect modifiers).That comes to KES 9M. I told her that this laser makes a lot of financial sense so she should go for it hammer and tongs. I know that her learning curve with this diode laser will be gentle.
This reminds me of a dentist who bought an implant motor and implants after a "hotel" implantology course. He never quite used the motor and approached me for help a couple of years later. I sold that motor to a Nairobi implant sinker who has never looked back and uses the motor to date. Different strokes for different folks.
Yet another Physician client recently bought a USD30,000 piece of imaging equipment with multiple functions. He paid for it within 6 months out of his savings. He will use the equipment for procedures like guided aspiration and guided injections as well as for diagnostic reasons. It is a complicated piece of equipment with a steep learning curve. Will he recover the cost in 12 months? Unlikely. The return on investment is potentially massive if the equipment is used to generate profits. All depends on practice management in the years ahead.
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Whatever technology you acquire please ensure that your team is trained on how to handle the equipment before, during and after use. Manage all risks by having Standard Operating Procedures displayed prominently for staff and do insure the equipment for breakdowns and downtime!
There is still space for a half day training in Customer Experience for DSAs and front office staff on Feb 10 2024. For more information and to enrol your staff send their names and CX (DSA) to https://wa.link/ybw3bv
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Commissioner on Education and Communication; International Union for Conservation of Nature. Project Lead Coordinator, 'Train-The-Trainers Capacity Building Programme (3T-CBP) Entrepreneurship at University of Nairobi
1 年Thanks for sharing. The Customer Experience for DSAs and front office staff seems interesting.