June 2024 Newsletter
Pena4, Inc.
Pena4 is an information and resource provider dedicated to improving performance across multiple industries.
Upcoming?Events — Find Us On The Road
This month, we're?exhibiting and?sponsoring at a number of in-person events. Find us on the road at the following shows:?
Find us at an event near you to hear about this year's theme: Tech Edge With Human Expertise — The Undefeated Combination.?
For a full list of events, visit the events page of our website ?or contact us?to find time to chat with Richie or Eileen during our next event.
Employee Spotlight: Caroline DelaCruz
In this edition of our newsletter, our employee spotlight is on?Caroline DelaCruz,?B.S., RHIT, CCS-P, CPC - Manager, Comprehensive Outpatient Revenue Integrity Services & Coding.??? ? ?
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Caroline has over 27 years of Health Information Management experience. She has been in a management role with Pena4 Inc. since 2018 and currently serves as Manager, Comprehensive Outpatient Revenue Integrity Services & Coding at Pena4.
Caroline holds a Bachelor’s of Science degree in Health Care Administration from St. Joseph’s College in Brooklyn, New York. In addition, she holds a Registered Health Information Technician (RHIT) certificate and Certified Coding Specialist – Physician Based (CCS-P) certificate from American Health Information Management Association (AHIMA) as well as a Certified Procedural Coder (CPC) certificate from American Academy of Professional Coders (AAPC).
Caroline’s previous roles included Coding Supervisor and Coding Coordinator at New York Presbyterian/Lawrence Hospital from 2013 to 2018. In addition, she worked at WESTMED Medical Group for 11 years as Compliance Coding Analyst and Team Leader and was a OPD Coding Consultant at New Jersey Hospital Association (NJHA). In addition, she held other various titles during her HIM career including Director of Coding, Manager of H.I.M. Hospital Sponsored Ambulatory Services, Clinical Data Coordinator, and Manager of Medical Records Department.
Caroline was responsible for overseeing coders and coding coordinators, daily coding operations and workflow, monitored the inpatient and outpatient DNFB report, and collaborated with CDI to review DRG mismatches. She also participated in the upgrade of encoder and computer-assisted coding, implemented and led the transition of the telecommuting coding program, and initiated and implemented work flow processes for the departments CDM.
Pena4 Celebrates Our Place on the OA500 List
Pena4 was recently awarded a space in the top 500?Business Process Outsourcing firms worldwide! The OA500 is an objective index of the global business process outsourcing industry and its participants.?
This well-deserved spot puts us amongst the top players in the BPO industry and reflects exceptional performance and contribution to the global outsourcing landscape.? Without a doubt, our commitments in?medical coding, medical billing, and IT back office support contributed to this award.?
To learn more about our award-winning services , schedule a call with one of Pena4's outsourcing experts using the meeting link below.?Thank you again to the Outsource Accelerator team for recognizing our hard work and honoring Pena4 with this award.?