Jumping in the Deep End with Pilot Testers

Jumping in the Deep End with Pilot Testers

Over the last several weeks we launched our pilot test program for the BEAM platform. Launching a pilot program is always an intimidating endeavor, especially when we are rolling out new functionality and features on a weekly basis in preparation of our October launch. It felt like we were jumping into the deep end of a pool knowing that we could swim ok, but not sure if we were ready for the deep end. To further exacerbate this, we decided to jump off the high board by getting some of the largest production companies and experienced engineers in the industry to test the platform. The big question was could we actually swim and would we show the value we intended to??

We are now several weeks into our pilot program and we’re happy to say that we can in fact swim and have proven the value of BEAM. Our core platform and product matching algorithm has been able to help our early pilot testers match over 25,000 unique pieces of equipment and 300+ manufacturers with the lifecycle data in BEAM’s knowledge graph...but we learned that most equipment lists are a mess and just getting clean data into the platform is a big challenge for our team to solve.?

As a result, we took a deeper dive into our equipment onboard experience and process. We knew that we needed to make it easier to initially input equipment data, but to also enhance the data set with critical lifecycle information like current FW versions, purchase dates and asset depreciation information. Without this critical onboard work a studio could not fully derive the value of BEAM.?

Now as we roll out to new pilot testers each week we continue to improve, test and iterate on our onboard process, as well as many other features and workflows. We knew that jumping in the deep end early would be a challenge for our nascent company, but one that was crucial to our success.?

We are on the right track and are excited about what’s to come, but the journey has only just begun.?

Tobias Keuthen

Head of Global Product Marketing, Product Division, RIEDEL Communications

3 年

Well said

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