July 2024: The future looks bright for public transport in the UK

Welcome to our monthly newsletter, CitySwift Dispatch, keeping you up to date on all the latest developments and trends in the public transport industry.

• The results of our third State of UK Public Transport survey, run in partnership with Passenger Transport, are in and the future is looking bright for the UK bus sector!
• This month we announced a multi-year renewal and expansion deal with National Express West Midlands that will take us up to 7 years in business together - and we're not stopping there. Transport for Greater Manchester is now the first franchised authority in the UK to use CitySwift's platform to deliver more reliable, frequent and quicker bus journeys.
• We've also just released Spotlight, the world's first AI-powered bus network opportunity detection tool, built in collabration with National Express West Midlands.

Read on for a deeper dive into all the latest news from CitySwift!

UK Transport professionals feel optimistic about the industry's future

Momentum is building within the UK public transport sector, captured by the new transport secretary, Louise Haigh, who has promised to “move fast and fix things”. This optimistic outlook is reflected in the results from Passenger Transport and CitySwift's third State of UK Public Transport survey, with increasing patronage coming out on top as the biggest opportunity for the sector.

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NXWM renews and expands partnership with CitySwift to improve bus punctuality and efficiencies

National Express West Midlands renews partnership with CitySwift for a further three years following impressive year-on-year results including a reduction of more than 20% in late running, reduced customer wait times, and increased passengers per journey.

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TfGM becomes first franchised UK authority to rollout CitySwift

Transport for Greater Manchester's partnership with CitySwift will power the performance of Manchester’s public transport network. TfGM will have access to performance data across the entire Bee Network, helping to identify trends and pain points such as traveller destinations and service performance, and enabling to implement measures that benefit passengers.

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Introducing Spotlight: Your intelligent recommendation engine for high performing bus networks

Developed in collaboration with our innovation partner National Express West Midlands, Spotlight propels CitySwift to new heights in personalised performance optimisation and predictive analytics. Whether your goal is to maximise investments, save resources, or meet punctuality goals, Spotlight recommends the best bus routes to optimise and forecast how changes will affect performance and resources.

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Meet CitySwift's team at these upcoming events

CPT Scotland Conference & Dinner, Glasgow: September 9th & 10th

Buses in the North of England, Leeds: September 11th

Quality Bus, Manchester: September 23rd & 24th

Euro Bus Expo, Birmingham: November 12th - 14th

UK Bus Awards, London: November 26th

Subscribe to the CitySwift Dispatch to stay up to date on all the latest news and trends in the public transport industry!