The Journey to Organizational Excellence: Embracing Conflict and Change

Mediocrity can be maliciously deceiving in its ease. Because it is accepting of the effortless strides of inaction, its cost is hidden in complacency and camouflaged by convenience. For lack of challenge, or the active exercise of balancing risk, standard process becomes artifact, and its proponents perceived adversarial under a fa?ade of prosperity. Mediocrity is the express train to obsolescence, but many accept the ride for the fleeting comforts of the memories of bygone days; though there are many ways to enter this space of waning, fortunately all are preventable.

What was trusted in the beginning must evolve as the organization does – we are allowed to celebrate our wins, but we should also befriend the analyzing of the struggle towards them. Our drive should not cease to value instinct, and our listening should remain acute to the voices that hold pause or redirect; we remain our own best competitor and constant improvement is where we stage our best iteration yet to be.

We must accept the fact that in time our biases will be tested for integrity and also that we may very well see how those biases may also prevent us from accessing the next level – or we may decide to allow for a measure of fear to decide for many where the end of the run stood firmly. Organizational greatness by its very nature invites a measure of conflict to which our deepest preferences or even prejudices may not provide us true protection from change – improvement, more often than not, resides on the side of the unknown and that is also where our best version awaits us with a new experience and a milestone win for posterity.

The thoughts and opinions expressed in this article are solely those of the author and do not represent those of any organization or persons.