Journey Announces New Executive Hire

Industry Veteran, Nick Adams, Latest to Join Brett Shockley’s Stealth-Mode Startup Disrupting Identity, Security, & Privacy in the Contact Center

Journey.ai, Inc., a Denver based startup led by Brett Shockley (Avaya CTO/SVP, Cisco VP/GM, Founder: Spanlink, Calabrio), has continued to add to an already impressive leadership lineup that includes Michael Frendo (Juniper SVP/GM, Polycom EVP, Cisco VoIP employee #1), Mark Bakies (Symbolic, Cisco, Bell Labs), and Alex Shockley (AOR, Unreasonable, Founder: Shocking Creations) all while continuing to operate in stealth mode. 

Journey has built the communications industry’s first zero-knowledge identity network, and the trusted communication product they’re bringing to market to improve security and reduce user friction throughout call connections, authentication, and PCI/GDPR compliant sharing and verification of sensitive data has been met with overwhelming interest. Journey announces the addition of a new Vice President of Sales and Business Development to address and support the go-to-market demand from direct customers and their growing network of channel partners. 

Nick Adams, formerly CRO and EVP of Field Ops at CaféX, brings extensive global direct and channel sales experience to the mix. His career has centered around building and running key sales organizations, including delivery and support of products in the enterprise communication space with significant emphasis on security mobile UX. 

“I am thrilled to have Nick join the Journey team,” said Brett Shockely, co-founder & CEO of Journey, “his broad experience in bringing transformational customer interaction solutions to the enterprise market is a great fit for Journey’s digital identity network solutions.”

“The industry is at an inflection point for trusted identity and its daily impact in all of our lives. We are watching the convergence of several now-mature technologies that presents an opportunity to monumentally reduce fraud while establishing new benchmarks for consumer data privacy and security” said Mr. Adams. “Journey's groundbreaking innovation to thread these agents into an intelligent, living platform is unparalleled and the team executing it second to none. I couldn't be more excited to join Journey and impact positive change for consumer engagement worldwide.”

About Journey

Journey reduces operating costs, eliminates fraud, and improves user experience in the contact center and beyond by fundamentally solving digital identity from the network up throughout the complete user-journey. More details will emerge on the patent-pending, and industry changing, zero-knowledge network when they emerge from stealth mode in 2020. 

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If you would like more information, please email [email protected].