Are you a tech-savvy problem solver ready to take your IT career to the next level? ONNECTB2B LTD is on the lookout for a talented IT Service Desk Technician to join our client’s team in Almelo, Netherlands for an exciting 6-month project. This onsite role offers the chance to sharpen your skills, tackle diverse technical challenges, and make a real impact in a fast-paced, ever-evolving environment.
- Job Title: Freelance IT Service Desk Technician
- Location: Almelo, Netherlands (Onsite)
- Working Hours: Monday to Friday, 08:30 – 17:00
- Languages Required: Fluent in Dutch and English
- Providing technical assistance and troubleshooting for hardware and software issues
- Efficiently managing and triaging incidents and service requests within the ITSM tool
- Installing and configuring hardware and software systems
- Overseeing IT asset management, including warranties and inventory control
- Delivering user training and guidance to optimize system utilization and performance
- Escalating complex technical issues to the appropriate internal teams for further resolution
- Actively contributing to IT projects and keeping up with industry trends and best practices
- Providing support for both Windows and iOS environments
Required Qualifications & Experience:
- MBO Level 3+ or a minimum of 2 years of relevant experience in IT support
- Solid technical expertise in computer systems, hardware, and software
- Proficiency with ITSM tools and incident management processes
- Strong knowledge of Windows Active Directory and Azure AD
- Experience with Intune device management (preferred)
- Familiarity with supporting Windows 10/11, MacOS, and iOS devices (preferred)
- Expertise in using Office 365 Admin Center and managing O365 apps (Teams, SharePoint, etc.)
- Exceptional troubleshooting, networking, and analytical skills
- Excellent communication and customer service abilities
- Ability to work both autonomously and as part of a collaborative team
- Experience with patching network ports
- Relevant certifications such as ITIL, CompTIA A+, Network+, Security+ (preferred)
- Proficiency in additional languages such as German or French is an advantage
How to Apply: Excited to join the team? Send us your CV at [email protected] or whatsApp at +923324151123.
IT Operation Manager at GAC Marine LLC -Abudabi
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