Job Title: Customer Support Executive - Voice

Job Title: Customer Support Executive - Voice

Job Summary: We are looking for talented individuals to join our team as Customer Support Executives - Voice for our Transform / Best Buy process. As a Customer Support Executive, you will be responsible for providing exceptional customer service and technical support to our clients.

Responsibilities:

· ? Handle customer inquiries and provide solutions over the phone.

· ? Ensure customer satisfaction by resolving customer issues promptly and accurately.

· ? Respond to customer emails and chat messages in a timely manner.

Requirements:

· ? Minimum qualification: Undergraduate degree (any stream)

· ? Excellent communication skills in English (verbal and written)

· ? Experience in customer service, technical support or related field is preferred

· ? Ability to multitask and prioritize effectively

· ? Willingness to work in a fast-paced and challenging environment

· ? Basic computer and typing skills

Salary and Benefits:

· ? Fresher salary: 22,000 THB per month

· ? Experienced salary: Up to 28,000 THB per month (based on experience)

· ? 5 days working week with 2 days rotational off

· ? Medical insurance

· ? Provident fund

· ? Performance-based incentives

· ? Opportunities for career growth and development

Selection Process:

· ? Versant test to assess communication skills

· ? Operations round to evaluate problem-solving skills and customer service experience

If you are passionate about delivering exceptional customer service, have excellent communication skills, and are willing to work in a fast-paced environment, we encourage you to apply for this exciting opportunity. Immediate joiners preferred.