Job Skills You Need Post-COVID

As we all know, life is unlikely to go exactly back where it was before the lockdown. Many people around the world have been working remotely for at least the past four to five weeks or have not worked at all. Countries are loosening the lockdown and are asking staff to go back to work in phases. Organisations are also looking at their internal processes, getting their offices ready and asking staff to go back to work. Some offices have told their staff to continue to work from home or are bring in staff back in tranches. 

It is also obvious from the noise being heard that senior executives are evaluating their workforce and determining the essential skills and services they need going forward in the short to long term. This is because of the revenue some of have lost and the envisaged behavioural changes that they have seen people have gotten used to, in addition to the fear people have of engaging in some everyday activities like they previously did. For example, many people will hesitate to travel, go to the movies, eat out, etc. If they have to, organisations are thinking of more innovative and safe ways for people to overcome their fear of COVID to enable them engage in the activities and services their organisations provide.

In view of this, they our workplaces are likely to change, and with it, the skills companies will require. Here are 8 job skills from Bernard Murr and me that are likely to be in high demand in a post-coronavirus world.

Versatility

One thing is for certain, the ways companies operate and work are going to change. The world was already changing rapidly, but the pandemic accelerated it. There will be few “jobs for life.” Someone that is going to succeed in a post-coronavirus-world will need to be able to adapt to ever-evolving workplaces and have the ability to continuously update and refresh their skills.

Techy

One of the best ways to prepare yourself for a post-coronavirus-world is to acquire technology skills. The COVID-19 pandemic is fast-tracking digital transformations in companies as they are trying to become more resilient to future outbreaks and disruptions. The reality is that technologies such as artificial intelligence, big data, the Internet of Things, virtual and augmented reality, and robotics will make businesses more resilient to future pandemics, and anyone that can help companies exploit these technologies will be in a great position. Whether you work in a factory or an accounting office in a post-coronavirus world, you need to be comfortable with these tech tools as well as be able to work with them effectively.  

Creativity & Innovation

We have already seen the importance of creativity and innovation during the pandemic. Businesses that have been able to come up with ways to deliver services virtually (like many healthcare providers have done) or quickly shift to new products (tailors making face masks) have been able to better weather the storm. In a post-coronavirus world, we will need human ingenuity to invent, dream up new products and ways of working. Human creativity is going to be essential.

Data Literacy

Companies that understand business trends and shifting customer needs are better able to respond in the right way should a future pandemic come along. However, the data is useless to a company unless there is data literacy—people equipped with skills to understand the data and make better decisions because of it. Professionals with data literacy will be even more appealing to prospective employers than ever before.

Critical Thinking

People who can objectively evaluate information from diverse sources to determine what is credible will be valued. Organizations will need to rely on critical thinking to understand what information should inform decision-making.

Digital and Coding Skills

The digital transformation of organizations got a boost because of coronavirus; therefore, professionals with digital skills, including coding, web development, and digital marketing, will become even more important than they are now. People who can keep the digital business running—and thriving—during economic downturns or pandemics that make in-person business impossible or less efficient are going to be on the must-hire list. And, basically, ALL companies are now digitally based in some way, so the opportunities to put digital skills to work are countless.

Leadership

One of the changes in a world that is heavily augmented by the support of machines and where social distancing and home working might continue for the foreseeable future, is that more people at all levels of an organization will be in a position where they lead others. The gig economy is only going to grow post coronavirus, and people will be working in more fluent teams where people are taking the lead at different times. Professionals with strong skills in leadership, including how to bring out the best and inspire teams as well as encourage collaboration, will be in demand.

Emotional Intelligence

Closely linked to leadership is another skill that is even more important in uncertain and challenging times: Emotional Intelligence (EQ). The ability to be aware of, express, and control our emotions and be aware of others' emotions is what emotional intelligence is all about. At times when people might feel uncertain about their job and the future of their business, it is key to connect with people on an emotional level. Individuals with strong EQ will be coveted by organizations of all sizes and in all industries.

Commit to a Lifetime of Learning 

According to the World Economic Forum, in just five years, 35 percent of the skills deemed essential today will change. There’s only one way to remain relevant in a post-coronavirus reality: commit to a lifetime of learning.

There are endless free and open online courses available that will help you improve your skills.

It is essential that we see the lockdown as an opportunity to improve our skills so that we are ready for the post-coronavirus job market.

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Marie-Therese Phido, CEO, Elevato, Strategy, Innovation & Marketing Expert and Business Coach