JOB OPENING (Freshers): Customer Support Executive up to 3 LPA!

Designation: Customer Support Executive

Experience: Freshers (0-1) Years

Salary: Upto 3 LPA

Location: Delhi NCR

Company/Institute: Keikovastra

Apply at: https://www.erekrut.com/jobs/customer-support-executive-job-at-keikovastra-erekrut-job-portal/

Connect with the recruiter directly at: https://www.erekrut.com/candidate-plan/

Job Summary:

As a Customer Support Executive, you will be the first point of contact for their customers, helping to resolve their queries and providing an exceptional customer service experience. This role is perfect for freshers who are passionate about customer service and are looking to start their career in a dynamic and supportive environment.

Key Responsibilities:

• Handle inbound and outbound customer calls and respond to inquiries via phone, email, and chat.
• Identify customer needs and provide appropriate solutions.
• Troubleshoot and resolve customer issues promptly.
• Ensure high levels of customer satisfaction by delivering excellent service.
• Follow up with customers to confirm issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Document customer complaints for further investigation.
• Collaborate with team members to achieve common goals.
• Participate in team meetings and training sessions.
• Adhere to company policies and procedures in all customer interactions.

Requirements:

• High school diploma or equivalent; Bachelor’s degree is a plus.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and quick thinking.
• Basic computer skills and familiarity with customer service tools.
• Ability to multitask and manage time efficiently.
• Empathy and patience in customer interactions.
• Positive attitude and eagerness to learn.
• Capability to work in a fast-paced environment.
• Strong attention to detail and accuracy.
• Team player with a collaborative mindset.

How to apply?

It's simple! Follow the below mentioned steps:

Click on this link: https://www.erekrut.com/jobs/customer-support-executive-job-at-keikovastra-erekrut-job-portal/

Now you have 3 options: APPLY NOW, SMS to RECRUITER, SEND COVER LETTER

Go as per your preference!

We suggest you to Click on APPLY NOW and complete the process first and after that reach out to the Recruiter Directly by either clicking on SMS to RECRUITER or SEND COVER LETTER. This will help in increasing the chances of getting a call back from the recruiter instantly.

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