Job Duties of Customer Service Representative

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Resume Mansion

Resume Mansion

We write job-winning resumes, cover letters, and LinkedIn profiles, for all job seekers, from entry-level to C-suite.

发布日期: 2024年11月26日

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• Communicating with customers via various channels such as telephone calls, emails, and in-person interviews
• Building and maintaining positive customer relations
• Answering customer queries about company products and services, and recommending products and services to customers to suit their needs
• Resolving customer issues and providing technical assistance by troubleshooting technical issues
• Receiving and overseeing customer complaints, and providing appropriate solutions promptly
• Creating, maintaining, and organizing detailed records of all customer interactions and transactions

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