JCtrans Case Study — Shanghai Great Bay International Logistics Co., Ltd

High Customer Acquisition + High Exposure, Accurate Access to Target Markets

?Shanghai Great Bay International Logistics Co., Ltd Uses the Comprehensive Solution of JCtrans to Greatly Enhance the Popularity of the Company and Improve Its Performance.

Shanghai Great Bay International Logistics Co., Ltd

has set up branches in Suzhou,Taicang, Changzhou, Ningbo, Shenzhen, and Tianjin to meet the needs of customers based on shanghai, the most modern and advanced city in China, and has developed into a powerful company with strong strength.

Main routes: Europe-Land Line, Black Sea, Red Sea, Middle East, India and Pakistan, South America, East-West, South-North Africa, Southeast Asia, etc.

Cooperative shipping companies: ONE, HPL, HAMBURGSUD, WHL, EMC, OOCL, HMM, COSCO, ZIM, etc.

Business Pain Points

• Pain point 1: There are few promotion channels for route advantages, and many customers do not know the company's price advantages for Europe/Southeast Asia routes.
• Pain point 2: Direct customer resources are scarce, and many through peers to make inquiries, whether to get orders depends on peer agents, the company will be more passive.
• Pain point 3: The local popularity of the company in Shanghai is acceptable, but customers at other ports have little understanding of the company and lack recognition, so they need to be exposed urgently.

Solutions

Joining JCtrans TSP members and participating in offline exhibitions and online cloud summits has greatly increased the exposure of companies.

Online and offline linkage promotion

Through advertising promotion with the JCtrans platform and the release of advantageous freight rates and other information, the company has increased its brand awareness and gained many customers' cooperation. Participating in global summits, on-site peer exchanges, online cloud summits, and other meetings held by JCtrans has increased many opportunities for exposure and greatly improved customers' understanding of Great Bay's advantageous services.

Abundant direct customer resources

JCtrans has abundant direct customer resources, and the platform attracts many direct customers to actively inquire about prices through publicity and promotion platforms, which has solved some problems of direct customer development.

Enhance the popularity of the company

Through the all-round and multi-dimensional publicity and promotion of JCtrans, we help the Great Bay to promote its popularity to other ports. If there are customers who need business in Europe, the Mediterranean and the Red Sea, the advantages of Shanghai Great Bay will be considered.

From "passive customer acquisition" to "door-to-door business"

Our customers now highly recognize us, and our peers in other places can also directly search and contact us through the platform, thus increasing the daily consultation volume by more than 70%.

Efficient, direct, and accurate

The transaction rate of inquiries directly recommended by the platform is above 80%. If it is recommended, the transaction will be basically concluded, which greatly improves the transaction probability and saves the communication cost.

Increasing popularity

With the improvement of company popularity, the company's performance has also improved significantly. Although it is impossible to accurately count whether the specific improvement is all brought by the platform, the company is sure that many performance improvements are created by JCtrans.

Customer Voice

Each company will promote its advantages and find customers through various channels. The reason why I successfully acquire customers is that I choose JCtrans among many platforms. In JCtrans, customers will take the initiative to contact our company to communicate their cooperation intentions. This platform is like a magnet, which attracts many industry resources to gather for information sharing and interactive development.

More cases