JCtrans Case Study — PT ADDA MITRA GLOBAL

Payment period guarantee + favorable price offer + strong matching

?After PT ADDA MITRA GLOBAL, an Indonesian enterprise, became a JCP member, the enterprise unlocked the overseas markets and gained new customers and new opportunities.

PT Adda Mitra Global was established in 2000 in Semarang and Surabaya, Indonesia. It is a logistics enterprise deeply engaged in refrigerated transshipment and global logistics in Indonesia. With 20 years of team experience, the Company specializes in domestic and international freight forwarding, customs clearance, distribution, and value-added services.

Business Pain Points

• As a commercial entity freight forwarding company engaged in document management and logistics transportation service, the Company has been acting as an intermediary service provider between principal and consignee, providing customers with short-term billing period services. However, problems are often encountered in the process of cargo transportation, which affects the payment terms.
• In a competitive industry, market offers may be relatively high, resulting in less trading volume. How to offer lower prices to customers within a moderate range is a concern for the Company.
• The Company has previously joined other networks but has not had a significant impact on the Company's business. The Company has limited access to countries, fewer overseas inquiries, and fewer business opportunities to match the Company’ s business. The Company must enhance its prestige and brand awareness among global freight forwarders and engage with foreign peers for more business cooperation opportunities.

Solutions

Joined the JCtrans Premium membership

All businesses of PT Adda Mitra Global are connected with multinational companies to complete the local designated import business in Indonesia. By using JCtrans' JCP membership products, the Company has access to more inquiries from global customers and has established partnerships with several JCtrans members for import and export services. At the same time, we also connect with peers around the world to provide high quality services to meet the needs of our customers.

• Payment guarantee and accounting period service, reducing the bad debt rate by 80%

JCtrans provides accounting period services to all corporate members, including PT Adda Mitra Global, and conducts credit investigations on corporate members, so that companies with excellent credit certification can cooperate with each other and provide payment guarantees to prevent losses to corporate members and reduce the bad debt rate by 80%. We strive to provide you with safe cooperation when working with other members.

• Obtain favorable price, and the number of quotations accounts for more than 50% of the Company’ s total offer

In the JCtrans platform, each corporate member can display the price and information of its advantageous routes, so as to achieve resource sharing and price comparison among corporate members. Enterprises can display their price information with obvious advantages and get advantageous routes and favorable prices from peers around the world. The number of quotations obtained from JCtrans accounts for more than 50% of the Company's total offer.

• Develop global agents, with a matching rate of more than 80%

JCtrans community introduces the Company to members from all over the world, so that enterprises can receive quotation inquiries from peers around the world. After joining the platform, the number of inquiries that enterprises received through JCtrans referrals has increased significantly compared to when they were not members. The matching rate between a company’ s business type and the type of inquiry referral is more than 80%, which is extremely high compared to other platforms.

Customer Voice

The JCtrans community and platform offers us enormous opportunities to expand our new business models. The JCtrans community and platform has become the key for freight forwarders to explore overseas markets. At the same time, JCtrans has developed on the price inquiry/quote platform and HBL system to make a better operational experience for its customers.

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