Java Microservices PROD Support / Integration Lead-C2C

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Job Title : Java Integration Lead - C2C

Location : NYC, NY

Duration : 12+ months

Visa : No OPT and CPT

Java Microservices PROD Support Lead Job Description:

Primary Technology - ITIL Certified Processional, Java v1.8 & above.

Nice to Have Technology: Microservices, Spring MVC, Bootstrap, Webservices, Google Cloud Platform, Google Kubernetes Engine, Oracle SOA/OSB 12c

Hands on experience in JAVA/J2EE technology w.r.t issue triaging.

Hands on experience in application support built using Java/J2EE. Good if they also have knowledge on Spring Boot on Microservices Architecture.

Seasoned expert in providing production support for critical platforms / services in line with ITIL processes as Managed services (Refer to Service Management & Performance and Quality Management)

Creates user information solutions by developing, implementing, and maintaining Java based components and interfaces.

Involved in analysis, design, coding and preparing process related documents.

Experience in analytical and coordination skills in planning, estimation, monitoring, developing requirements successfully within the limited time schedules while strictly adhering to the processes and standards

Extensive exposure of working in JIRA ticketing tool

Extensive working knowledge in Agile Methodology.

Good hands-on experience in a code version control tool, preferably GIT

Experience in Object Oriented Design and Analysis (OOAD) and UML.

Extensive exposure of working within framework level development.

Knowledge of Soap UI, Postman unit test case execution

Knowledge of JSON to XML, Flat CSV File Transformation

Knowledge of Oracle Service Bus, SOA BPEL creation

Service Management:

Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary

Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews

Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery

Developing a deep understanding of projects to gain insights into the scope of service delivery

Taking accountability for service delivery performance, meeting customer expectations, and driving future demand

Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization

Performance and Quality Management

Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades

Providing accurate and regular reports to the management on performance of the service delivery

Leading personnel management, including staff recruitment, performance assessment, training, and mentoring

Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments