January: New event announcements, fresh articles and a new partner
Mick Weijers
I don’t care about happy customers, I care about successful ones | Founder of Customer Success Snack | Founder of Revguides for Consultancy and Interim CS & CX
As we step into 2025, it's busy with SKO, offsites, and general plan making. We want to invite you to take time for personal growth in the year ahead. Growth looks different for everyone. For Mick Weijers, it means training for his very first triathlon—a challenge that reflects the dedication, resilience, and ambition we strive to bring to every aspect of our work.?
Next to your personal goal we’re here to help you set and reach your own Customer Success milestones in 2025. Our goal is to host you at one of our 25 Events in Europe.
We’re also thrilled to announce an exciting new partnership with RevGuides! Together, we’ll bring even more expert resources, actionable strategies, and fresh insights to help you hit your goals this year.
In the upcoming newsletter we hope to publish the events for Munich, Hamburg, Madrid, Berlin and Dublin. For Barcelona we are still looking for the best City Leads and locations to help us with our first event there. Do you miss your city? Reach out and see how we can work together.
See you at the next event!
Events
3 Feb in Berlin Claim your ticket
28 Feb in Copenhagen (70% sold out) Claim your ticket
14 March in Amsterdam (50% sold out) Claim your ticket
28 March in Ghent (50% sold out) Claim your ticket
4 April in Paris Claim your ticket
Partner announcement
Revguides is a coaching, training and consultancy company set up by Mick Weijers to turn Account Management 1.0 into Account Management 2.0 with Customer Success Principles. Give us a like and a comment, we can use all the support we can get ?? ? Shift from reactive to proactive: Say goodbye to reactive, transactional account management. ? Align customer outcomes with business goals: Create scalable, recurring growth by focusing on what matters most. ? Empower your teams: Equip Account Managers with the tools, training, and mindset they need to embrace customer success principles.
For more details on the Revguides>?method or to download the Churn Prevention Ebook.
Read the event learnings:
AI and Prompt engineering European 2024 recap? Have you ever wished your AI tools just got it—delivering exactly what you need without endless tweaking or frustration? That’s where prompt engineering comes in.
Paris 2024H2 Recap Paris wasn’t built in a day, nor is a successful customer relationship. Like navigating Parisian arrondissements, Customer Success requires understanding every customer's unique paths and preferences.?
Wishing you all the best on completing your personal goals in 2025!