January Check-In

Calling all Stakeholders! And considering their needs, too.

When was the last time you made a decision that affected your organization-at-large, WITHOUT talking it through with your stakeholders first? Was the decision well received, or did you receive late-stage revisions and unexpected pushback?

Juggling the needs of multiple stakeholder groups can sometimes feel like a bigger challenge than it's worth, but at HSG we believe there are crucial benefits to getting everyone to the table:

• The earlier you include stakeholders in the discussion, the earlier you identify potential challenges.
• Including diverse perspectives creates a more comprehensive solution and a sense of ownership amongst all parties.
• Collaboration allows you to proactively adjust your strategies and solutions as you go, enabling a smoother transition when it's time to implement.

Sometimes, the best way to get everyone to listen is to give them a turn with the microphone first. At HSG, our experts leverage years of experience listening to multitudes of, often conflicting, stakeholder opinions to help leaders cut through the noise and identify the true needs of the community and healthcare professionals.

Below you'll find a curated list of relevant expertise, and additional insights and recommendations for combatting the current challenges facing hospital and health system leaders around the country

Creating an Organization-Wide Provider Recruitment Plan

Provider recruitment is a major challenge for health systems, requiring alignment of community needs, strategic goals, and financial sustainability. Creating a data-driven recruitment plan and strategies for overcoming challenges can help ensure long-term success.

Key Takeaways:

• Balance community needs and strategic goals in provider recruitment
• Utilize data analytics to assess market needs and patient care utilization
• Develop?a comprehensive Provider Recruitment Plan for continued use

The Importance of Fair Market Valuation

Fair Market Valuation (FMV) refers to agreed-upon compensation between parties (hospitals and/or health systems and providers), and it's a critical elements to your organization's financial stability.

Key Takeaways:

• How does valuation affect the organization as a whole?
• Who can determine the different types of FMVs?
• What are the risk assessment categories I could fall into?

Building Support for an Integrated?Health System Strategy

Learn how?HSG helped a two-hospital health system implement plans that kept the financial performance running ahead of forecast.

Key Client Challenges:

• Engage stakeholders to gather insights and opinions and effectively integrate that data into the planning process, thereby strengthening the plan and creating buy-in.
• Facilitate effective meetings with leadership committees within the health system to present findings, foster discussion, and shape the final strategic plan.

Identifying Patient Retention Opportunities: Provider "Scorecards"

Strategic referral development and patient “leakage” measurements are critical for continued growth.

Given the range of influential factors, HSG developed?provider-level “scorecards”?that?incorporate claims-based data to ?identify opportunities for incremental patient retention and revenue growth.

Benefits of Claims-based Data & Assessments:

• Creates a more?accurate look into provider-patient relationships and referral patterns
• Clearly?identifies?access barriers for more strategic removal
• Encourages a closer?alignment between physicians and leadership to work together to optimize your network

Additional Insights & Expertise

• Medical Staff Development Planning
• Considerations for Call Pay Coverage
• Building Physician Leadership Capabilities
• Combatting Patient Outmigration