Jane Austin Live Highlights
Jane Austin Live Highlights

Jane Austin Live Highlights

It’s a big shame if you missed our Wednesday Live event because last week we were granted an audience with the wonderful Jane Austin ! ?


Currently Chief Experience Officer at Digitas UK , former Director of eMed Healthcare UK , and former Head of UX for The Telegraph , her expertise in #design, #product, #digitaltransformation, and #leadership is undoubtable.


Here are some highlights:


??Designers vs developers — Jane points out that while designers and developers do need to commit to having mutually respectful and honest conversations with each other, it’s ultimately the responsibility of the delivery managers and scrum leaders to keep things ticking over and align conflicting priorities or views.


??Dealing with resistance — In response to a question about how she deals with resistance to change within an organization, Jane explained how she typically gets people onside: “Everywhere I go, I try and work on an exemplar project — maybe something that's been stuck for a while —? and fix it. From there, I tell everyone about it and make other people look good for fixing it.”


??Design is problem-solving — Jane made sure to emphasize that design isn't just about aesthetics. First and foremost, design is about creating something that solves the problem that you need it to. Everything else is the polish — great to have, but not where you should be focusing your efforts.


??Improve your commercial awareness — While it may not be where their interests naturally lie, Jane urges designers - and all employees within a business, in fact - to really get to know how their company makes money. That way, they can work most effectively toward the key metrics that matter most.


??Be more confident — We asked Jane what advice she would give her former self if she could go back in time. Her answer? Advocate for yourself, find your voice, be comfortable with making more mistakes, and don’t let yourself be intimidated by others.


?? If you’re a Framework member, don’t hesitate to register your seat at our next live event, which will be our first virtual roundtable! Get ready to ask questions, share your experiences, and connect with other like-minded startup folks!

  • What: Virtual Roundtable: How To Boost Your Productivity
  • When: Wednesday 1st March, 5pm GMT, 12pm EST, 9am PST
  • Where: Online via Zoom (link upon registration)


Not yet a Framework member? Find out more at useframework.com and join the waitlist today!

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