IVR and Hotels

We do not always like the food to be home delivered. Having meal at a hotel/restraint has its own experience. But heading from hotel to hotel and not getting a table is never enjoyable.

Ever wondered, if your favourite restaurant had a toll free number through which not only you could enquire but reserve a table for yourself beforehand, the IVR would provide you the timings and you can easily enjoy your evening. “You left your office, called the restaurant, pressed a key to book the table and you receive a timing as per you choice or the slot available, you simply go to restaurant and come home happily”. Things made so simple just with an IVR.

For the owners – they can keep a record of every customer coming to their restaurant, they can inform all their customers about special offers and meals regularly thus expanding their business like never before. This just an example IVR can transform, for good, the way a hotel operates.