"I've got goosebumps..."

It's only Thursday morning as I'm typing this, but it's already been a full and exciting week! One of my favorite parts of my job is spending time with customers and hearing directly from them the impact we are having on their business and the problems we are solving for them, especially the ones that are difficult and others aren't able to solve.

I've said several times that one of the things I love most about Trinity Cyber is that we are providing a one-of-one solution. We've developed something that has never existed before. Its focus is to help our customers see more, do more, and stop more bad things than any other solution out there. A customer recently said to me that "this technology is the first true innovation in cybersecurity in a decade or probably decades." That's a pretty tall claim and I believe it's true, but it's more impactful and relevant when our customers say it.

Before I get into the cool customer conversation I had this week, let me expand on why what we do is different. Until now, the entire cybersecurity industry has rotated towards "detection and response" (_DR). Those solutions have to leverage brute force block-and-alert technology and companies have to employ resources to track down those alerts. The use of these resources occupies significant time and money. It's no direct fault of the technology providers that we rely on _DR technology. We haven't had the solutions to operate at speed and scale - until now.

I'm a sports person. And in many sports, a key indicator of success is turnovers. The team that comes out on the turnover plus side generally has a distinct advantage. In fact, according to Julian Ryan the team (in the NFL specifically) that turns over the ball less wins the game 70% of the time. Positive turnover rates are a predictor of future success. I say all this to explain why our technology is fundamentally and powerfully different is because it is the equivalent of a turnover in the "contest" of cyberattacks. We put the ball back into the hands of the good team and allow our customers to go back on offense instead of defense.

So what does all this mean for our customers? We recently stopped two cyber events on a customer's network that were the precursor for a ransomware attack. Those events passed all other components of their cybersecurity posture, but we prevented its deliver in a completely automated fashion. In sub-milliseconds, we saved that customer an estimated $1,000,000 in lost business. And that customer didn't have to lift a finger to do it.

In the words of our customers, "I have vendors that I’ve worked with for decades and spent significant investments in both time and money. They neither give me the return on value or the customer support that I get from Trinity Cyber. I have goosebumps just thinking about what I get from your solution!" Now that gives me goosebumps!