It's a trap! More CSM pitfalls to avoid
Lincoln Murphy
I help SaaS companies maximize LTV through customer-centric Upselling on a performance basis
And how to get out if you fall in (listen)
Last week we dropped part one of our conversation on the 5 most common traps that CSMs can fall into and how to avoid them.
This week we finish the conversation with traps 3-5.
Listen to this week's episode here (or on Spotify, Apple, or Youtube).
Make sure you listen to last week's episode, too, so you can avoid all the traps.
~ Lincoln
BTW: Much of what we touch on in these episodes is covered in-depth in our next training program at Impact Academy that's all about Success Plans. It starts on 4-March, 2024.
Sharpen the saw ??