It's time to end meeting cultures.
By Neel Doshi and Lindsay McGregor
Are people at their best in meetings?
You're sitting in a conference room with a dozen expensive and exhausted people. You're trying to solve an extremely complex problem in 55 minutes. Everyone has different context. No one gets more than six minutes to speak. And you leave with a subpar answer that will require dozens of 1-on-1s, decks, follow-up meetings, and more.?
Few of us have our best ideas in a meeting. In fact, one study in Germany found that working on your own produces 3.5x more ideas and a whopping 6.5x more good ideas.
Given that organizations are so reliant on meetings, how can this be the case?
And this is all just a small part of the story. As you'll see in the rest of this article, the future of work is clear: companies that can minimize their dependence on meetings will have a significant advantage.
Why it is time to dismantle meeting culture
When it comes to driving performance, play is the most powerful motivator . Someone who finds their work interesting is going to significantly outperform someone who finds their work boring.
But at any given point, teammates might have different preferences for what kind of work or ways of working would be most playful. This is why leaders must understand the play profiles of their teams.?
A play profile describes the kind of work and ways of working that would most motivate a colleague right now. For example, my profile right now is Explorer. I prefer open-ended, creative work (like writing these kinds of knowledge pieces), and I prefer working alone or asynchronously.
The data below comes from the Factor platform. Factor helps leaders build motivated, high-performing, problem-solving teams. One of the hundreds of tools in Factor is the play profile. Here's how Factor's userbase breaks down in their play profiles:
Learn more about measuring motivation, including play profiles, in Factor.
Based on the above, roughly half of employees prefer to engage collaboratively through team meetings - and the other half prefer collaborating asynchronously or 1-on-1. So why should organizations continue relying on live meetings for 100% of employees?
Aside from play profiles, there are five other reasons why companies must curb their meeting addiction to build high-performance cultures:
How to end your meeting addiction with two commitments
Think about amazing open-source software projects like Linux (13,500 developers) and Apache (8,400 developers). These projects have thousands of developers. They don't share office space. They don't even share companies. While they might have group meetings, it is the exception, not the norm. And yet, they can be so effective that they have produced software that has blown away competition from giant, well-funded companies.?
So what can your organization do to tap into this kind of performance magic?
At a high level, it comes down to two commitments:
Let's unpack these below. It's simpler than you might expect!
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Commitment 1: ?Implement the minimum effective dose of meetings
For the past decade, we and our clients have been experimenting with how to minimize meetings. Not having any meetings isn't ideal - after all, half of your colleagues will prefer to work this way. But spending a ton of time in meetings - not to mention all the prep time - clearly isn't working.
After ten years of experimentation, here's what we've found is the ideal meeting schedule for most teams:
After implementing the above schedule, the typical colleague will participate in 3-5 hours of meetings per week. Leaders will have a few more depending on how many teams they directly manage. Even in the most extreme cases, this is a significant reduction in meeting time.
Commitment 2: Embrace asynchronous work
With 35+ hours freed up per week outside of meetings, what's the best way to work together? The answer: asynchronous collaboration.
If "asynchronous collaboration" is a new term for you, don't worry - ?you're almost certainly familiar with the most basic version: email. Asynchronous means "not at the same time". When you and a colleague email back and forth, you're engaged in asynchronous collaboration - working together without being together.
Over the past ten years, asynchronous collaboration has evolved far beyond email. Email's first successor was instant messenger, initially in the form of AOL, then Skype, then more capable apps like Slack. Then came specialized work apps like JIRA and Salesforce, where colleagues in the same team or department could share tools, set up a process, and move work items forward with a common structure.
We are now in the age of full-fledged work platforms, where every colleague in an organization can share the same digital space, manipulate the structure of that space, and collaborate with any other colleague on any process, priority, or task - all without the need for email or instant messaging.
For example, using a work platform like Factor, a team can solve a problem without ever talking about it out loud. Imagine a week like the following:
All of the above happens within the context of a strategy board, where every priority owned by the team is organized and broken down into smaller pieces.
Learn more about building your strategy board in Factor.
When you work this way, you're not just meeting less - you also produce higher-quality work. For example:
Up until recently, this flow wouldn't have been possible. Trying to manage a problem solving process in email, instant messenger, or a specialized work apps is like traveling around town on a pogo stick. It might technically be possible, but you'll waste a lot of energy, risk injury, and look silly in the process.
This is in part why forty years into the information age, we have the highest levels of burnout and disengagement on record. Teams are trying to use the exact wrong tools to collaborate.
The time is now and the ROI is incredible
The benefits of reducing meeting time and improving asynchronous collaboration are tremendous. In our pilots, we've seen productivity and motivation skyrocket. And colleagues report feeling less rushed, more creative, and more focused - with a feeling of "lightness", as one leader put it. The benefits are even more enormous in orgs who work remotely, where meetings are even more inefficient and fatiguing over video.
Too many people are stuck in the old, meeting-heavy model. The most commonly cited statistic for how much time employees spend in meetings is 15%. More recent estimates put that number closer to 20%. For middle managers that number balloons to 35%. Another study found that the average CEO spends a whopping 72% of their time in meetings.
Worse still, as the Wall Street Journal reports, even with all this meeting time, leaders still estimate that companies lose 15% in productivity from poor collaboration.
Colleagues are so overwhelmed with meetings that multitasking in meetings has gotten out of hand. This multitasking makes meetings less effective, resulting in more meetings.
It's time to end meeting cultures. When organizations reduce meetings to a minimum and embrace strong asynchronous collaboration, they can unlock their people's full potential.
Great article, Lindsay! I agree that most meetings seems to dumb people down. There are well run meetings especially mini retreats (1/2 day) where folks can start as a full team for context and cohesion, do some solo reflective work, converge in triads or quartets, and then recombine as a full group to synthesize and develop an action plan.
Helping mid-career women take control of their careers and their lives.
9 个月This is an interesting article with some good points and ideas. One of the impediments to good asynchronous collaboration is the quality / ease of use of the collaboration tools. Another is the false assumption that these tools are intuitive and anyone can figure them out. I have found some collaboration tools to be so "noisy" that they make email and text messages seem more productive. When a team or company makes the switch to this new collaborative environment, just make sure everyone is given the opportunity to learn and become comfortable with the chosen toolset.
Senior Corporate Counsel (Privacy) @ Microsoft/Xbox. History PhD. Baseball Fan.
9 个月This is so great and so valuable. The intro example/equation is perfectly on point and love the ideas you provide as paths forward.
Global Chief People Officer | High Growth Tech Companies | Cultural Transformation | M&A | Author
9 个月Great article! I love how you acknowledge the fact that half of the team (usually) benefit from meetings, and half don't, and offer up a reasonable compromise. The one point I might adjust is the idea that the manager, in a top-down fashion, should send an email with the weekly priorities. In a modern company full of knowledge workers, hierarchy is less important and priorities should be reviewed as a group -- because the manager isn't necessarily always going to know what the most important thing is. Looking forward to taking the Factor diagnostic, but I think I already know what it's going to tell me!