It's the System That Drives Change
Jacob Morgan
Keynote Speaker, Professionally Trained Futurist, & 5x Author. Founder of "Future Of Work Leaders" (Global CHRO Community). Focused on Leadership, The Future of Work, & Employee Experience
When an organization gets to a point where they realize they need to change things up, they typically start by looking at people in leadership and management positions. They feel that the issues in the company can be solved by changing the people at the top. But the truth is, instead of starting with people we should first take a look at the system.
The system that you build is typically more powerful than the people who are within that system. Just bringing in a new manager or a whole new team does not guarantee things will change for the better, in fact things may just get worse. It’s not the people that are directly impacting change, it is the system. You have to change the system in order to have change in your organization.
Once you figure out that the system needs to be changed, that is when you need to turn to people. You need bold, visionary people in leadership positions who have the will and the ability to change the core system of the organization for the better. People who are not going to just settle for what the company has done in the past, but who are always striving for something better.
If you want to drive true organizational change inside of your company, you have to start with redesigning, rethinking and rebuilding the system.
Let me know what you think, comment below to share your thoughts! You can subscribe to the YouTube channel for more videos.
Jacob Morgan is a best-selling author, speaker, and futurist. His new book, The Employee Experience Advantage (Wiley) analyzes over 250 global organizations to understand how to create a place where people genuinely want to show up to work. Subscribe to his newsletter, visit TheFutureOrganization, or become a member of the new Facebook Community The Future If…and join the discussion.
Transforming Customer and Brand Insights into Competitive Edge & Sustainable Growth | Helps CEO's, MD's and Marketing Heads in mid-sized companies that struggle to get clarity, confidence and value from insight data
7 年People are constrained by the system.
Design Leadership and Operations
7 年Good read. But I can't agree Jacob Morgan. A system is important, but it's the people who think of, prototype, create, deliver and support change. The team I am working in is a great example: we test and deliver products and services to show the business how best practice looks like and to get the necessary buy-in. We make the process transparent and copiable, so that other teams can re-use it. Over time we are working the same way, using the same tools, owning and sharing one main data set, delivering faster and with better quality. No system can drive that change. People do.
Director | UBIS Health | Career Marketplace for Healthcare Professionals and Executives | Educator | Business Entrepreneur | Author
7 年Jacob, changing the system is relatively recent 20 years or so. Previously it was easy to change the culture (system) but technology changed all of that now. My final point is,that change starts at the top as you'd be aware, so it depends what they approve and what type of culture they drive.
Chief Transformation Officer || Program Director || Leadership || Customer Experience || Digital Transformation || Change Management || Governance || Regulation
7 年David Jones
Gen AI & Blockchain Technologist | Data Analyst
7 年I agree with Dr Claydon regarding that part of statement 'you need bold, visionary leaders' ; it appears awkward! It is the person who has decided to tweak the system who needs to be bold and visionary. The rest of the people in the organization only have to buy in the change. Buy-in is very important for the change or new system to succeed.