It’s a long, long walk through the airport. Here’s your survival guide.

It’s a long, long walk through the airport. Here’s your survival guide.

Don't forget to pack your hiking shoes this holiday travel season, because you're going to need them more than ever.

It's a long walk through the airport -- a long, long walk.

Dave Dzurick spent almost an hour trekking through Seattle's terminals when he arrived from Canada recently. First, there was an extended walk to customs, then another hike to the TSA screening area, and then another march to his connecting gate.??

"It was a nightmare," says Dzurick, a retired broadcast engineer from Tucson, Ariz.

His problem is becoming more common. Just look at the newest airport terminals opening in Dubai, New York or Los Angeles, and you'll see that almost no effort has been made to shorten the walk to the gate. If anything, it takes longer to get to the plane.

But these aren't the worst offenders when it comes to walking times from check-in to your gate. A recent survey by Kuru Footwear found that Dallas had the longest walks among large domestic airports (2.16 miles) followed by Washington, D.C. (1.62 miles) and Houston (1.52 miles).?

"Many large airports across the country continue to expand and build new terminals," notes Victoria Schmid, a spokeswoman for Kuru.?


Credit: Kuru Footwear

If you want a short walk to the terminal, try a smaller airport like Lexington, Ky., where it's just a hop, skip and a jump to the gates.?

But does it really take longer to get to the gate, or is it your imagination? And how will these distances affect your next trip? As someone who practically lives in an airport terminal, I have the answer to all these questions. Plus, I'll tell you how to survive your next airport adventure.

Is it getting farther to the airport gate?

I couldn't find any recent scientific studies on how far passengers have to walk, or if they have to walk farther now than before. But it sure feels that way. In fairness, some large airports have added new trains that significantly reduce the amount of walking time. Still, the newest airport terminals aren't exactly getting any smaller.

The problem may be worse overseas. Claire Ramsdell recently made a connection at Istanbul Airport, which features a gleaming new terminal that stretches over 77 million square feet, and thought she wouldn't make it. (Related: Allegiant Airlines left my home airport. What do I do with this ticket credit?)

"When I got off the plane I ran full speed to the other gate," remembers Ramsell, a photographer and frequent traveler. "I had to stop to go through security halfway through. I went down a long never-ending hallway, through security, took an elevator down a floor, ran down a long hallway again, then ran up some stairs, across that floor, and then down another staircase." (Related: Want better customer service when you travel? You must be joking.)

She made her flight after finding a faster security line specifically for international-to-domestic transfers.?

I've had the same problem in Istanbul -- a ridiculously long walk between gates and that sinking feeling that I wouldn't make it to my next flight. But somehow, I always did.

Why this could affect your next flight

I've been traveling almost nonstop for the last eight years, but for the last few years, I've carefully tracked my steps on my Google Watch. On a travel day, I'm always worried that I won't get enough exercise -- I try to walk at least 20,000 steps a day.?

But lately, when I fly, I always get plenty of steps. Enormous airports like Doha, Frankfurt and London always give me enough opportunity to walk, whether I want to or not. (Related: Canceled, confused, contaminated — and then ripped off.)

For someone like me who wants to stretch his legs, the long walk isn't really a problem. But a few years ago, after I broke my pelvis in a horrific ski accident. After that, the long walks seemed like an insurmountable obstacle because I was hobbling slowly on crutches and with luggage. (Here's our guide with the best travel advice.)

I have readers who are in the same situation. They love to travel, but the walk to the gate is almost too much. It seems like the architects who built these terminals didn't give a thought to the 12 percent of Americans with mobility impairments.?

Elliott's tips for surviving a long walk to the airport gate

This holiday travel season, maybe you'll have to endure a forced march to the gate. But there are ways to make it easier.?

  • Go light. The worst thing you can do is weigh yourself down with a heavy backpack or overloaded carry-on luggage. Pack light to ensure a stress-free walk to your gate.
  • Grab a comfortable pair of shoes. "Wear comfortable footwear," advises Schmid, the Kuru spokeswoman. "Large airports require a lot of walking and standing, and it's important for your foot health, and overall health, to ensure you have supportive and well-fitting shoes."

  • Get informed. Airport signage can be confusing, and in the heat of the moment, you can easily make a turn and head in the wrong direction. Most big airports have an app or a website with a terminal map. (Oh, I know, your family will call you a nerd for downloading it, but they will also thank you when you get to the gate on time.)

  • Give yourself time. Before you get ready for your trek through the terminal, make sure time is on your side. If you're flying out of Dallas or one of the big airports in the Kuru survey, give yourself a minimum of an hour to get to your gate.

  • Get help. If you're a slow walker or have an injury or disability, don't hesitate to ask your airline or the airport for help. They have disability services that provide rides to help you avoid a lengthy walk. Note: You may need to contact your airline in advance to reserve a wheelchair.

But the best advice I've ever heard is to avoid the walk entirely. Book a nonstop flight to avoid transiting through Dallas or Denver. That way, you only have to worry about hiking to, and from, your arrival and departure gates once each.

If you have to book a connecting flight, make sure you have enough time to get to your next gate without running. And that's particularly important during the winter travel season in the Northern Hemisphere, when everyone is weighed down with heavy winter clothing. It's just not worth the trouble.

Maybe we should embrace the hike

In the end, walking long distances is part of travel. Maybe these sprawling airport terminals are doing many of us a favor. I mean, what else are we going to do, sit at home and watch reruns of our favorite travel show? Nah. Better to get out there and get some exercise

"We embrace the hike to the gate as good exercise on a travel day," says Laurel Barton, a frequent traveler and guidebook author from Forest Grove, Ore.?

She often flies through London's massive Heathrow airport. There's a tunnel to the C Gates at Terminal 5 that takes about 20 minutes to walk.?

"We skip the travelators and hoof it willingly," she says. "But then, we write hiking guidebooks."

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on Twitter, Facebook, and LinkedIn, or sign up for his daily newsletter.?

This story originally appeared in the Elliott Report under the headline, It's a long, long walk through the airport. Here's your survival guide.

Aleem Ijaz

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1 个月

Love this guide! Navigating airports can be such a hassle, and these tips are super helpful. What’s the best shortcut you’ve discovered at an airport? I’d love to hear your experiences!

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