It’s How You Say It…
Michael Piperno
Communication and executive coach, trainer, teacher, and facilitator. People who work with me become more inspiring and engaging speakers, presenters, leaders, and communicators. Host, The Leadership Communication Show.
When it comes to effective communication, how you make people feel often speaks louder than the words you use.
We all know (and studies show) that emotional awareness and empathy play a crucial role in successful interactions.
That’s why I cringe when I hear workplace phrases that dismiss them like, “check your emotions at the door…”. ??
Humans aren’t emotionless robots or machines, and emotions are a key component of communication.
Why Emotions Matter in Communication
Tips for Effective Emotional Communication
By focusing on how you make people feel, you can enhance your communication skills and build stronger, more meaningful connections.
Remember, it's not just about what you say, but how you say it that truly matters.
Quick Tip: The 6 x 6 Rule
When designing presentations, the 6 x 6 rule serves as a valuable guideline to keep your slides clear and concise.
While not a strict rule, it’s a great reminder to avoid overcrowding your slides with too much text. Here’s what you need to know:
What is the 6 x 6 Rule??
The 6 x 6 rule suggests limiting each slide to a maximum of six bullet points, with each bullet point containing no more than six words. This helps maintain focus and clarity.
Why Use the 6 x 6 Rule?
Tips for Using the 6 x 6 Rule as a Guide
By using the 6 x 6 rule as a guide, you can create presentations that are not only informative but also visually appealing and easy to follow.
It’s a handy reminder to keep your slides from becoming too wordy, ensuring your message is clear and impactful.
A Note From Someone I’ve Never Met
A few months ago I had dinner with a good friend. I parked my car in the parking lot as I usually do — way far away from all the other cars in the lot (don’t ask ??).
Had a great dinner and when I headed back to my car, in an almost empty lot, there was the Toyota version of my car sitting next to mine. It’s twin, in white.
You see, when you’re a car nerd like me, you join a community by default. And when you buy a car with an enthusiast community, you’re instantly in a club.
So when I saw these two cars sitting virtually alone in a lot, parked the same way right next to each other, I got the message clearly — without any words, facial expressions, or body language.
So thanks to you, whoever you are — the owner of a white Toyota GR86 who lives or works or simply dines near Dolyestown, PA. I see ya, and think your car is cool, too.
(For those of you who care, the Subaru BRZ and Toyota GR86 are the same car with different tuning and styling. I chose the Subaru due to its color and handling characteristics).
Leadership Communication Solutions
There’s nothing I enjoy more than helping leaders become more self-aware, collaborative, inclusive, and engaging.
Download my free Leadership Communication Solutions Guide?today to get an overview of the?leadership communication?and?diversity, equity, and inclusion (DEI)?training solutions I offer.
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