Is ITPA recession-proof?

The economic downturn being precipitated by the COVID-19 pandemic will undoubtedly have a large and lasting impact on just about every industry, with an increasing number of layoff announcements anticipated over the coming weeks and months. One field that may get by unscathed, however, is that of IT process automation. Why? Because as uncertainty builds, executive decision makers are being forced to find ways to maintain profitability while also minimizing expenditure, and IT automation answers that call. Likewise, organizations already leveraging ITPA will soon be leaning even more heavily on artificial intelligence to scale up quickly and handle even more complex use cases. At a time when good news is scarce, this is a beacon of light for the intelligent automation industry.