ITIL CSI Certification Training

ITIL Intermediate Continual Service Improvement (CSI) is a part of ITIL intermediate lifecycle module.

The CSI phase focuses on identifying improvement opportunities throughout the service life cycle.

The primary purpose of Continual Service Improvement phase is to continually align and re-align IT services to the ever changing business requirements by identifying and implementing improvements to IT services that support business processes.

CSI aims at opportunities to improve process effectiveness, efficiency and cost effectiveness.

This course is designed for students aspiring to grow and gain knowledge in the ITIL best practices. We use the best available live cases picked up from the relevant industries to engage the students which helps them to successfully clear the associated exam in the first attempt.

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