IN THIS ISSUE

Welcome Edition - TEAM's Inaugural Newsletter On Navigating Our Safety Journey Northern [Green] Horizons: Embracing ESG With Ecovadis HR Group Drives TEAM Global Operations Success Enhancing Our TEAM Digital Defences With Smart Security

MESSAGE FROM THE CEO

Dear TEAM,

It is my distinct pleasure to introduce the inaugural issue of our TEAM Group TEAMNEWS Quarterly Newsletter, a publication dedicated to you. As TEAM CEO, I want to express my deepest gratitude to each member of our team. Your unwavering dedication, wealth of innovative ideas, and resilient leadership form the foundation of our success together as a team. TEAM culture thrives on strengthening collaboration with clients and driving production excellence in the relentless pursuit of elevating facility management standards. This newsletter is a testament to our shared spirit and a celebration of our achievements as a unified team.

In today's rapidly evolving manufacturing landscape, characterized by significant technological advancements and persistent challenges such as labor shortages and supply chain disruptions, your contributions are more critical than ever. The post-COVID recovery period has further highlighted the importance of resilience and innovation in our industry. The integration of smart factory solutions and digital transformation initiatives is expected to drive competitiveness and efficiency across the sector. Your efforts in embracing these innovations ensure that TEAM remains at the forefront of the industry, setting new benchmarks for world-class operations as a manufacturing support services provider.

Each edition of TEAMNEWS will offer you an exclusive behind-the-scenes look at various departments, updates on our latest projects, and inspiring stories of team members making significant impacts both within our organization and beyond. For instance, we recently celebrated the outstanding work of a Robinson Solutions site, whose innovative approach to problem-solving in a steam trap survey and replacement initiative saved GM significant resources [1.5 M GAL/MO or 18 M GAL/Y] and received recommendations to expand the program. Stories like these serve not only to inform but to inspire, showcasing the extraordinary efforts and achievements of our colleagues.

Our proactive approach and commitment to excellence set us apart. We prioritize the health and well-being of our employees, continually adapting our strategies to meet the evolving needs of our clients and the industry. This commitment is evident in our efforts to enhance operational efficiencies, improve reliability, and minimize costs. Embracing sustainability and comprehensive service offerings across multiple industries ensures that we not only meet but exceed client expectations. Aligned to companies like GM, we are deeply committed to sustainability and community engagement, ensuring that our operations are not only effective but also responsible for the environment.

In this dynamic environment, staying connected and informed is more crucial now then ever. Our newsletter is designed to enhance our sense of unity and belonging, serving as a vital tool in navigating the challenges and seizing the opportunities that lie ahead. We aim to foster a culture of continuous improvement and adaptability, inspired by best practices in the industry. Manufacturing recovery efforts, much like those highlighted by leaders in the industry, focus on resilience and growth, ensuring we emerge stronger and more capable.

Looking forward, we are not just focused on maintaining our momentum; we are committed to accelerating it into the future. We are actively exploring organic growth opportunities across North America, seeking strategic acquisitions, and continually assessing the health and sustainability of our operations. These initiatives are designed to fortify our market position and ensure the long-term prosperity of TEAM. Exciting projects on the horizon include exploring new AI-driven predictive maintenance solutions and expanded green initiatives aimed at reducing our carbon footprint on-site and off-site customers facilities.

I am also proud to announce that in our first year of being assessed by EcoVadis, TEAM Group received a silver rating, highlighting our commitment to sustainability and responsible business practices. This achievement provides transparency to our customers, partners, and stakeholders and reflects our proactive approach to environmental and social responsibility.

With a history spanning over 40 years in industrial services for the manufacturing industry, TEAM has continually demonstrated resilience and innovation. Thank you for being an indispensable part of this journey. Your hard work, dedication, and passion make our ambitious goals not just attainable but surpassable. Together, we will continue to innovate, grow, and excel, driving forward with a shared vision and purpose. Here’s to a future filled with success, growth, and excellence as we move into an elevated 2024.

With deep appreciation and warm regards,

Clint Griffin CEO, TEAM

NAVIGATING THE TEAM SAFETY JOURNEY

In the coming editions, we will share vital information related to Health and Safety, both in the workplace and at home. This section will highlight our unwavering commitment to safety through various initiatives, ideas, and recognition of exemplary efforts.

We will spotlight:

• Safety Initiatives:?Innovative programs and measures implemented to enhance safety protocols, such as our TEAM Safety Program and Safety Badge, which encourages proactive safety behaviors and empowers employees to take ownership of their safety and that of their colleagues, suppliers, customers, loved ones, and the community.
• Safety Ideas and Suggestions:?Creative solutions and proposals from our team to improve safety. We encourage all employees to submit their safety suggestions through our Safety Portal, ensuring that every voice is heard and valued.
• Awards and Recognitions:?Celebrating individuals and groups who demonstrate outstanding commitment to safety. This includes our annual Safety Excellence Awards and Safety Hero Program, recognizing those who go above and beyond in promoting a safe work environment.
• FELT Leadership:?Showcasing leaders who embody our core safety values through their actions and influence. Leaders are trained to use FELT [Fostering Employee Learning and Trust] principles to mentor and support their teams in safety practices.
• Advanced Safety Training:?Continuous and comprehensive training programs to ensure all team members are equipped with the latest safety knowledge and skills. Our TEAM Learning Management System [LMS] provides accessible, ongoing education, including investigating virtual reality [VR] training modules that simulate real-world scenarios.

ENVISION ZERO INJURIES

We are committed to a Zero Injuries Program for all sites. All accidents are preventable and unacceptable. We believe in predicting and preventing workplace incidents, with a goal of achieving zero. To support this, we invest in the development and implementation of engineered solutions to remove hazards, mandate the use of safety equipment and PPE, and continuously improve our safety policies and procedures. By caring for our people our employees participate in a wide variety of safety training programs, including basic training for new employees, job-specific safety training, and ongoing education through both classroom and remote-access courses.

For example, our recent initiative to enhance safety monitoring through advanced technology has significantly improved our ability to address potential hazards in real-time, promoting a safer work environment for everyone. This includes real-time data collection and analysis, allowing us to swiftly address unsafe conditions and behaviors.

PROACTIVE AND DATA-DRIVEN APPROACH

Our approach to safety is proactive and data-driven. Everyone is provided a TEAM Safety Badge alongside advanced technology to monitor and analyze real-time safety data, allowing us to swiftly address potential hazards and unsafe behaviors. Fascinatingly, the industry at large is investigating the use of wearable technology that tracks vital signs and environmental conditions, providing immediate feedback to prevent incidents.

In our next article, we will present the results of the Safety Perception Survey and compare them with the previous survey conducted a few years ago. This comparison will highlight our progress and efforts to advance along the DuPont Bradley Curve, reflecting our journey towards excellence in safety culture.

Since the implementation of our TEAM Culture, we have witnessed significant improvements and increased participation in making safety our most important core value. TEAM's Continuous Improvement Process [CIP] encourages employees to identify areas for improvement and implement solutions, fostering a culture of ongoing enhancement in safety practices. We are proud of our achievements and are committed to continuous improvement. We look forward to including many items of interest and encourage you to submit your contributions to BOSS and TEAM Safety. Your input is invaluable in helping us maintain and enhance our safety culture through various methods and activities.

Across our TEAM operations let work together to honor workplace safety heroes everyday.

Remember that safety is a TEAM effort,

TEAM Management

GREEN HORIZONS: EMBRACING ESG WITH ECOVADIS

We have announced the release of our inaugural ESG report this year. The theme for this report was the Arctic National Wildlife Refuge and the Gwich’in Peoples, highlighting the breathtaking beauty of the Northern Lights. This theme underscores our commitment to environmental stewardship and the preservation of indigenous cultures.

TEAM Group leverages EcoVadis to drive its Environmental, Sustainability, and Governance (ESG) initiatives. EcoVadis is a globally recognized assessment platform that rates businesses’ sustainability based on four key categories: environmental impact, labor and human rights standards, ethics, and procurement practices.

To drive global supply chain sustainability, large multinational corporations partner with EcoVadis, leveraging the influence of spend as a “force for good” to push trading partners beyond compliance. To date, EcoVadis has rated over 75,000 trading partners worldwide, mitigating risk for some of the world’s largest organizations, while positively impacting the environment, fostering transparency, and driving innovation. We are excited to join this group and start working toward a better future.

TEAM'S SILVER RATING ACHIEVEMENT

We are proud to announce that in our first year of being assessed by EcoVadis, TEAM Group received a silver rating. This significant achievement places us in the top 15% of companies assessed, highlighting our commitment to sustainability and responsible business practices.

What Does Silver Mean?

• Top 15%:?Achieving a silver rating means TEAM Group is in the top 15% of all companies assessed by EcoVadis. This demonstrates our strong performance across various sustainability metrics.
• Overall Score:?TEAM's overall score is 66/100, reflecting our balanced approach to managing and improving our sustainability practices.

Score Breakdown:

• Environment:?60/100
• Labor and Human Rights:?70/100
• Ethics:?70/100
• Sustainable Procurement:?60/100

These scores indicate our dedication to maintaining high standards in these critical areas. For instance, our labor and human rights policies cover diversity, equity, and inclusion, as well as career management and training. We also have robust policies and practices in place to ensure ethical conduct and sustainable procurement.

SUPPLIER ASSURANCE ACHIEVEMENT

We are also proud to announce that TEAM Group has achieved an S-Rating Type B from SupplierAssurance. This rating is a testament to our high standards and opens new opportunities for further contracts with existing and prospective customers in the industry, further solidifying our commitment to excellence with OEM & Tier 1 customers.

TEAM LOOKING FORWARD

The Northern Lights, or Aurora Borealis, hold a deep cultural significance for the Gwich'in people. They believe the lights are the spirits of their ancestors, dancing in the sky, serving as a reminder of their connection to the land and their heritage. This profound respect for the natural world is central to the Gwich'in worldview and emphasizes the importance of preserving their traditional lands, just as we strive to do good.

We are committed to continuous improvement and transparency in our sustainability journey. Our ratings from EcoVadis and SupplierAssurance not only recognizes our current efforts but also motivates us to strive for even greater achievements. By fostering a culture of sustainability, we aim to positively impact our employees, customers, and the broader community that may be disproportionately impacted by climate change.

In the coming editions, we will continue to share updates on our ESG initiatives and progress. We encourage all TEAM members to contribute their ideas and participate in our TEAM Sustainability Committee to help us achieve our goals.

TEAM Green Committee

ELEVATING PEOPLE: GLOBAL HR STRATEGY AT TEAM

At TEAM Group, our HR framework is the cornerstone of our global operations, ensuring our employees are engaged, thriving, and supported. We are committed to fostering a culture that values career growth, employee well-being, and innovation.

We celebrate diversity and treat everyone with respect. Our inclusive HR policies foster a unified community, leveraging the wealth of experiences and backgrounds of our team. Working shoulder-to-shoulder, we achieve success through collaboration and mutual respect.

Career Growth and Development

We invest in our employees' futures by offering comprehensive training programs and development opportunities. Our Learning Management System (LMS) provides personalized learning paths that help employees enhance their skills and advance their careers. By prioritizing professional development, we ensure that our team members are well-equipped to meet the evolving demands of our industry.

Employee Well-Being

The well-being of our employees is paramount. We offer a range of wellness programs, mental health support, TEAM Benefits and flexible working arrangements to ensure that our team members feel valued and cared for. Our commitment to employee health and safety is reflected in our robust policies and initiatives designed to create a safe and supportive work environment.

Diversity and Inclusion

We are committed to creating an inclusive environment where everyone feels respected and valued. Our HR policies promote equality and inclusion, leveraging the diverse backgrounds and experiences of our team to foster collaboration and innovation.

By embracing diversity, we strengthen our team and achieve greater success together and around the world where we work.

STRENGTHENING OUR TEAM DIGITAL DEFENSES WITH SMART SECURITY

In today's rapidly evolving digital landscape, safeguarding our information is more crucial than ever. Data breaches, phishing scams, and ransomware attacks frequently dominate the headlines, posing significant threats to our business. At TEAM Group, each of us plays a pivotal role in protecting our data integrity. By adopting a 'street-smart' approach to our use of technology, such as phone and computer use, we can fortify our digital defenses alongside the IT Group and maintain the security of our valuable information.

Here are some key practices to enhance our security posture:

• Guard Your Passwords:?Always create strong, unique passwords. Never share them or reuse them across different platforms. Consider using a password manager to keep track of them securely.
• Stay Vigilant:?Be cautious of unsolicited communications that seem too good to be true or demand immediate action. These are often phishing attempts designed to steal sensitive information.
• Secure Your Devices:?Ensure your devices are locked when not in use and always use secure connections, especially when accessing sensitive information. Regularly update your software and use antivirus programs to protect against malware.
• Be Informed:?Regularly participate in our security training programs to stay updated on the latest threats and best practices.
• Report Suspicious Activity:?If you encounter any suspicious emails or activities, report them immediately to our IT department. Early detection can prevent potential security breaches.
• Practice Safe Browsing:?Avoid visiting untrusted websites and downloading software from unknown sources. Use encrypted connections and verify the authenticity of websites before entering any sensitive information.
• Utilize Security Tools:?Leverage our new email and Google Drive security tools that actively monitor and protect against malicious activity. These tools automatically block harmful links and attachments, and protect our data from unauthorized downloads and sharing.
• Monitor and Adapt:?The IT group actively monitors reports of held-back emails to ensure legitimate communications are not missed. If you suspect an email is incorrectly flagged, reach out to our IT team to address and correct the issue promptly.

By integrating these smart security practices into our daily routines, we can collectively safeguard TEAM Group’s data and maintain robust digital defenses. Remember, security is a shared responsibility. Let's stay vigilant, proactive, and informed to protect our company's valuable assets.

For more detailed guidelines and security training, please contact our IT department.