Issue #298: Cedars-Sinai taps AI for chart notes, SimonMed enhances MRIs with AI, OrganOx secures $142M, and more.
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Connect & Optimize: Best Practices for Effective Contact Center Consolidation
When: Wednesday, April 09, 2025 · 11:00 AM – 12:00 Noon Where: Online (Zoom)
This webinar offers a sneak peek into how Sentara Health (an integrated, not-for-profit healthcare delivery system) unified its appointment scheduling and hospital communications contact centers into a Clinical Access Center and made it a Center of Excellence for further consolidation. This session will offer valuable insights for healthcare leaders and IT professionals looking to optimize patient experience while driving operational efficiencies.
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HIMSS25 session will show how leveraging AI improves data accuracy and operational efficiency while minimizing manual efforts. Healthcare Finance
Artificial intelligence reduced scan times, sometimes by 30%-50%. Diagnostic accuracy improved. And the chances of missed diagnoses were reduced, improving patient outcomes. Healthcare IT News
Athenahealth will offer Abridge's ambient clinical documentation solution as part of its growing suite of artificial intelligence tools for small and independent provider practices. Fierce Healthcare
CHAI is working to build the model card registry for AI purchasers, like health systems, to get a basic understanding of a model’s training data, fairness metrics and intended use. Fierce Healthcare
While There Should be Zero Tolerance for Failure, Embrace Experimentation to Drive Innovation.
In this episode, Dr. Mark Weisman, Chief Information Officer and Chief Medical Information Officer at TidalHealth, shares how to transform dirty data into clean data, the role of data governance, patient care technologies, and key digital initiatives.?
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Primary care providers working mainly in small practices report decreased feelings of burnout and higher satisfaction with their practices when using an ambient AI scribe. Fierce Healthcare
Family physicians and other primary care clinicians reported that they already use digital health tools extensively at work. Rock Health
CRM Consulting
Engage, Acquire, and Retain
Connecting CRM with a health system’s System of Records offers a 360-degree view of the patient to coordinate appropriate care while empowering front-line support teams to interact with and provide an optimal patient experience. Here's how we helped a large, leading health system, Sentara, transform its contact centers.
HIMSS 2025: Join The Big Unlock Podcast to explore transformative trends shaping the future of healthcare. Connect with Rohit Mahajan, host, and Ritu M. Uberoy, Co-host, on LinkedIn to meet at HIMSS.
Causal ML enables managers to explore different options to improve decision-making. MIT Sloan Review
With the advent of gen AI agents that assist consumers in their purchasing journeys, the balance of power will likely shift away from retailers and towards brands and AI-agents. That’s because AI agents will search for consumer goods more broadly, swiftly, and comprehensively than humans. HBR
OrganOx secures $142M equity financing for organ technology platform
The company will use the funds to hasten the growth of its normothermic machine perfusion platform metra. mobihealthnews
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