In Issue #1

?? Guide To Winning The Festive Season

?? Your Holiday Helper: Task Connect

?? The Grinch Who Stole Scheduling Stress

The holiday hustle is real. And if you're not ready, those peak days can quickly turn into peak chaos, leaving your employees feeling like:

But don't worry, all is merry and all is, indeed, bright - because we've got the hacks and tools to keep your team thriving through the season.

?? Festive Spirit, Streamlined

It's Black Friday at one of the nation's largest Big Box retailers. The aisles are packed, the lines are long. The buzz? Palpable.

You ask an associate about a deal, and they know everything—like, down to which aisle and shelf..

What’s their secret?

The system keeping their operations smoother than Michael Bublé's crooning over the store speakers.

This retailer leveraged WorkJam's Communications and Training modules to empower employees to deliver standout customer experiences during the busiest season of the year. True story!

Here's what they did:

• Micro-Training: Employees completed quick trainings on seasonal promotions and earned points towards a "Holiday Expert" badge - assigned in-app and IRL ??

• Collaboration: The WorkJam badge on their profiles unlocked promotion-specific chat channels, connecting employees across branches nationwide and allowing them to exchange tips and tricks. That's a win for peer-to-peer support!

• Execution: Branch-specific channels streamlined questions and tasks, ensuring the right information got to the right people at the right time—like clockwork.

We've seen this time and time again... when employees are empowered, customers truly notice.

?? Your Right Hand Elf For The Hols: Task Connect

Word around Santa's workshop is that almost all organizations struggle with managing disparate systems, leaving employees logging into multiple different platforms to complete a single task.

And that's, well, quite annoying and disruptive.

Your business can feel it, with:

• productivity loss due to switching apps
• time wasted on password management and logging into different apps
• interrupted workflows, inefficiencies, and higher error margins

Earlier this year, WorkJam unveiled the world's first solution to solving this problem and consolidating multi-system tasks: TASK CONNECT.

We can tell all about it... but our blog tells the story so much better:

?? Learn more here!

?? Flexible Scheduling vs. Crunch-Time Stress

Let's face it - holiday scheduling can be a nightmare. Some team members want that sweet time-and-a-half compensation while others are trying to avoid the chaos of those shifts altogether.

We get it.

But here’s a thought: what if you let your frontliners take control of their own shifts instead?

One of our customers, a global retailer, recently took the pressure off managers by letting employees claim open shifts for Black Friday and other peak days leading to:

Fewer headaches, better coverage, and a team that felt in control on the busiest days of the year.

The right self-service scheduling tools can be your end-of-year miracle, freeing up your managers from administrative tasks so they can focus on leading the team.

A leading hospitality provider in Europe embraced this strategy, utilizing WorkJam’s Open Shift Marketplace to fill shifts for five sold-out Garth Brooks concerts.

We love this story. Read more about it here!

Better communication, smarter task workflows, and flexible schedules can drive big results.

The tools and strategies that carry you through the holidays can set the stage for an efficient, engaged, and thriving team all year round.

Here’s to winning this season, one step (and shift) at a time! ?

Your friends at WorkJam