ISP Intel Insider | Edition 5

Hello November! This week’s edition is packed with the latest updates and insights – not just on cybersecurity, but also some good ol’ broadband news too.

Permitting, Permitting, Permitting

Looking to speed up broadband construction? A new report by Benton Institute for Broadband and Society finds that empowering local government to streamline ISP permits is the key to faster construction. Each area’s unique permitting process makes strong relationships with local authorities essential. We couldn’t agree more – check out our latest blog post to learn more.

Horizons Boost Their Network Security

Discover why Horizons Communications, based in Lubbock, TX, chose to partner with us for comprehensive cyber protection. Ready to learn how “piecemeal solutions” were leaving them exposed – and costing them more?? For more information, you can view the full press release here.

Intel

New FTC Ruling: Click to Cancel

The FTC’s new Click to Cancel rule is setting a new standard for customer convenience, and ISPs need to be ready. If customers can sign up with a single click, they should be able to cancel just as easily. Gone are the days when customers had to endure long hold times and frustrating phone calls just to cancel a service. This new mandate demands efficient, automated systems that offer seamless, user-friendly options for managing subscriptions. CHR’s Omnia360e is designed to make cancellations effortless and fully compliant with the FTC’s new ruling.

Inside Scoop

Industry Events

Was it just us, or was October packed with industry events? Last month, we attended, exhibited, or sponsored ten various events. As the year winds down, events are slowing, but if you’re heading to Regional Fiber Connect in Albuquerque tomorrow or the TNBA (formerly TSTCI) Annual Meeting in Lubbock next week, be sure to stop by and say hello.