ISO 9001 clauses and principles
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ISO 9001 clauses and principles

Clause 4: Context of the organization



ISO 9001 clause 4 has four sub-clauses- 4.1,4.2,4.3, and 4.4



  • 4.1 Understanding the organization and its context
  • 4.2 Understanding the needs and expectations of interested parties
  • 4.3 Determining the scope of the quality management system
  • 4.4 Quality management system and its processes



Clause 5: Leadership



ISO 9001 clause 5 has three sub-clauses- 5.1,5.2, and 5.3



  • 5.1 Leadership and Commitment5.1.1 General5.1.2 Customer focus
  • 5.2 Policy5.2.1 Establish the quality policy5.2.1 Communicating the Quality Policy
  • 5.3 Organizational roles, responsibilities, and authorities



Clause 6: Planning



ISO 9001 clause 6 have three sub-clause- 6.1,6.2, and 6.3



  • 6.1 Actions to address risks and opportunities
  • 6.2 Quality objectives and planning to achieve them
  • 6.3 Planning of changes



Clause 7: Support



ISO 9001 clause 7 have five sub-clause- 7.1,7.2,7.3,7.4, and 7.5



  • 7.1 Resources7.1.1 General7.1.2 People7.1.3 Infrastructure7.1.4 Environment for the operation of processes7.1.5 Monitoring and Measuring Resources7.1.6 Organizational knowledge
  • 7.2 Competence
  • 7.3 Awareness
  • 7.4 Communication
  • 7.5 Documented information7.5.1 General7.5.2 Creating and updating7.5.3 Control of Documented Information



Clause 8: Operation



ISO 9001 clause 8 have seven sub-clause- 8.1,8.2,8.3,8.4,8.5,8.6, and 8.7



  • 8.1 Operational planning and control
  • 8.2 Requirements for products and services8.2.1 Customer communication8.2.2 Determining the requirements for products and services8.2.3 Review of the requirements for products and services8.2.4 Changes to requirements for products and services
  • 8.3 Design & Development of products & services8.3.1 General?8.3.2 Design & Development planning?8.3.3 Design & Development Inputs?8.3.4 Design & Development Control?8.3.5 Design & Development Outputs?8.3.6 Design & Development Changes?
  • 8.4 Control of externally provided processes, products and services8.4.1 General?8.4.2 Type and Extent of control?8.4.3 Information for external providers?
  • 8.5 Production and service provision8.5.1 Control of production and service provision8.5.2 Identification and traceability?8.5.3 Property belonging to customer or external providers?8.5.4 Preservation?8.5.5 Post-delivery activities8.5.6 Control of changes
  • 8.6 Release of products and services
  • 8.7 Control of Nonconforming Outputs



9 Performance evaluation



ISO 9001 clause 9 have three sub-clause- 9.1,9.2, and 9.3



  • 9.1 Monitoring, measurement, analysis and evaluation9.1.1 General9.1.2 Evaluation of Compliance9.1.3 Analysis and Evaluation
  • 9.2 Internal audit
  • 9.3 Management review9.3.1 General?9.3.2 Management review inputs9.3.3 Management Review Outputs?



Clause 10: Improvement



ISO 9001 clause 10 has three sub-clause- 10.1,10.2, and 10.3



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