ISO 9001: 2015, Cl. 8.3, Design
Philip Dawson
Putting the 'WHY' into Action ? Mettre le Pourquoi en Action ? A Better Tomorrow ? Un Meilleur Demain ? ??????
The Great Design Debate: Products vs. Services?
Once upon a time, ‘Design and Development’ was a product-only gig—clear as crystal from '87 to 2015. Then came ISO 9001:2015, tossing “…and Service” into the mix without a playbook. Confusion reigned! Do we design services or just ship products? The ISO scribes thought a title tweak was enough. Oops.
The Twist??It’s a head-scratcher, folks. If you’re not designing, but building to spec, are you in the service design game? ISO’s still scratching its head on that one.
Clause 8.3.1: The Design Process Unleashed?Here’s the skinny: Implement a design process that fits like a glove. ISO says “process,” but feel free to multiply and conquer with several. Don’t let ISO’s words box you in.
Clause 8.3.2: Planning Your Design Masterpiece:?ISO dishes out a smorgasbord of design starters. Pick a single plan or mix and match, your call. Documenting it? Smart move. Otherwise, it’s as good as gone.
Clause 8.3.3: Inputs: The Heartbeat of Design?Inputs are your design’s lifeblood - what it does, its swagger, its essence. Nail this, or your design’s a no-go. Dive deep into customer dreams, past triumphs, and the legal mase. Outshine the competition with intel that’s gold.
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Clause 8.3.4: The Design Revolution Begins?Grab your design plans, folks: it’s time to shake up the system! Forget the old-school ‘waterfall’ - we’re in the era of design anarchy, and it’s a blast. ISO 9001 now says, “Here’s a buffet of ideas, take your pick!” Verification? Validation? They’re leaving it to us to figure out the dance steps.
Freedom in the Fray?The beauty of this chaos? You’re the artist now. Agile, Waterfall, Hybrid, pick your palette and paint your process. But if you’re not a design guru, don’t sweat it. The standard’s more of a muse than a manual now.
Clause 8.3.5: Outputs: The New Design Frontier?We’re talking outputs that’ll make your head spin - drawings, 3D models, digital masterpieces. We’ve vaulted past blueprints into the realm of 4D design. Make sure your outputs can leap from the screen to reality, ready for the spotlight of inspection and testing.
Clause 8.3.6: Controlled Creativity:?For the grand finale, we’re locking down design changes with style. Think of it as choreographing your revisions, no changes without a nod from the top. It’s not just about control; it’s about perfecting the performance.
Philip Dawson