isa - independent shipping agencies, Germany and Neolink, Australia Joined Forces to Arrange Big Airfreight to Australia

Week 34 / 2022?isa GmbH?arranged 2 crates with over 10m length,?via air freight to Melbourne, Australia. Cargo was loaded into a 747 cargo noseloader.

Neolink, Australia (WCA Member) asked isa GmbH (WCA Project and GAA Member) for assistance in handling 3 crates, while 2 crates were over 10m length, that were already overdue and urgently required in Australia, ex-Poland.

Everything went fine and there had been several calls with Neolink, coordinating the work in Australia with isa coordinating with the shipper from Poland, the airline, the trucker, and the packing company.However, just one day prior pick up, all dimensions were changed by the packing company – and not a small change - it nearly doubled in size.

All initial planning was void, while the consignee was putting even more pressure on the project, as the parts were needed urgently.

This obviously caused a big rush, with all new calculations, flight data, pre-carriages, etc. to be completed in a time frame of under one week.

Neolink kept the consignee informed regularly, upon the information given by isa GmbH.

In the end, after the complete re-planning, everything went according to plan; cargo was picked up on time, delivered to the airline on time and departed as scheduled. The teamwork, including the management teams from Neolink and isa GmbH, worked well together and customer was happy.

isa GmbH, Hamburg is very happy to have performed this loading as smooth as it was possible under the given circumstances and we wish Neolink all the best for the arrival of the cargo and big thanks for the trust given.

For more information, please contact Frank Scheffler, isa GmbH:?[email protected]

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