John P. Wright CMA CSCA MBA CAPM

Strategy | Versatility | Collaboration | Communication | Leadership

21 小时前

Interesting reference to the hybrid environment, not of the current RTO debate, but of AI bots working in tandem with live people for enhanced support. That aligns with concerns about unhelpful bots (sometimes respected as well as being "on hold" in a customer service queue) replacing people, but to the extent a golden balance of AI bot support timely supplemented with live human support can be a win. Of course, like most things, the devil is in the details but conceptually seems interesting.

Lisa Wardlaw

Innovating at the Edges | Digital Strategist | Digital, Innovation, Strategy, Finance, Operations, M&A | BreakerofStatusQuo ??| Insurance, Banking, Health, Geospatial | Farmers, MunichRe, PwC

2 天前

What an actual month and we are only 2 months into 2025!!! Keep bringing all of the ?????? IRYS Insurtech! Love this summary format for those of us catching up too ??

Patsy Wardlaw

Digital Marketing Strategist & Copywriter MLitt in Medieval History with Distinction from the University of St Andrews, B.A. in History with Honors from Rhodes College

2 天前

Looks like February was a busy month for team Irys! I’m impressed by all the events attended and loved learning more about doc compare in the blog!! Insurance Unplugged was on fire this month Lisa Wardlaw! Great newsletter!

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