IRS Appeals to Improve Taxpayer Service

The IRS’ Independent Office of Appeals has released a Focus Guide for fiscal year 2024, highlighting improvements to taxpayer services.?

Notably, the guide relays the improvements taxpayers can expect over the next year, including digital platforms for communicating with Appeals, less paper from the IRS in exchange for electronic communications, expanding access to in-person and video conferences with taxpayers, and helping taxpayers achieve tax certainty earlier in the dispute resolution process.

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