Introduction: A Real-World Test of Training in Operation New Dawn
Christopher Howell, U.S. Army (Retired)
Authorized DiSC Partner | Learning Transfer Expert |ATD San Antonio VP of Community Development | Committee Chair Military R.I.S.E.
During my 4th deployment to Operation New Dawn in Iraq, my team was tasked with setting up a forward aid station in an unpredictable environment. This wasn’t a drill it was a real-world mission with real consequences. Resources were limited, the weather was unpredictable, and the pressure was high. We had trained for this moment, but reality had its own plans.
We had been moving all night, exhausted from relentless operations, when we finally arrived at our designated location. There was no time to rest casualties were already coming in. The weight of fatigue bore down on us, but the mission demanded immediate action.
Then, everything that could go wrong did. A radio malfunction cut off our communications. Supplies were misplaced. A junior medic froze under pressure. In that moment, everything could have spiraled into chaos except for one thing: we had trained for adaptability, not just procedures. Because we never stopped training, we didn’t have to rely on memory we relied on instinct. We didn’t just sit through a PowerPoint once and call it training. We practiced, drilled, and reinforced skills constantly, so when things went wrong, we knew exactly how to respond.
That experience reinforced a lesson I carry into my work with corporate learning teams today: training can’t be something employees go through once and forget. It has to be reinforced, applied on the job, and tested in real situations to ensure it sticks. Organizations that treat training as a one-time event often struggle when things don’t go as planned. But those that build continuous learning and real-world practice into their training culture thrive.
In the military, training isn’t just a box to check it’s a matter of mission success or failure. Every drill, every exercise, and every debriefing has a clear objective: to ensure soldiers can execute under pressure when it matters most. So why do so many corporate training programs lack that same sense of urgency and purpose?
The same principles that drive mission readiness in the military can be applied to corporate training. So how do you ensure that training translates into real performance?
Here are five key strategies that can help.
1. Start with the Mission: Aligning Training to Business Goals
In military training, everything starts with the mission. Before planning a single exercise, leaders define the desired outcome. Corporate training should be no different. Too often, organizations roll out training programs without a clear tie to business objectives. Instead, training should answer the question: What must employees be able to do differently to drive success?
?? L&D Tip: Use backward design start with the end result and work backward to ensure training drives measurable business impact.
2. Training Should Be More Than an Event It’s a Continuous Cycle
In the military, training is never a one-and-done event. Soldiers train, execute, get feedback, and train again. This cycle of reinforcement ensures that skills aren’t just learned but mastered. Corporate L&D can benefit from this mindset by embedding continuous learning into daily workflows.
?? L&D Tip: Implement follow-ups, coaching, and reinforcement strategies to drive behavior change beyond the classroom.
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3. The Importance of Realistic, Scenario-Based Training
The military relies heavily on realistic simulations, stress-testing soldiers in conditions that mirror real-world operations. This is because people perform how they train. Yet, in corporate settings, training often relies on passive learning methods that don’t reflect actual job challenges.
?? L&D Tip: Use immersive learning techniques like scenario-based training, role-playing, and experiential learning to enhance retention and application.
4. Train for Adaptability, Not Just Compliance
One of the most valuable lessons from military training is that adaptability is key. No plan survives first contact with the enemy, and no corporate strategy unfolds exactly as expected. Employees need training that equips them to think critically, solve problems, and pivot when needed.
?? L&D Tip: Develop training that encourages critical thinking and decision-making under pressure rather than just compliance.
5. Measure What Matters: Training Impact, Not Just Completion Rates
In the military, after-action reviews (AARs) are a staple. Every training exercise ends with a deep dive into what worked, what didn’t, and how to improve. Similarly, corporate L&D needs to shift from tracking completion rates to measuring real performance impact.
?? L&D Tip: Use frameworks like Kirkpatrick’s Four Levels of Evaluation to assess training effectiveness at multiple levels, from learning retention to behavior change and business outcomes.
Conclusion
Whether on the battlefield or in the boardroom, training should be designed with a clear purpose: to drive results. By applying the same principles of mission-focused learning, continuous reinforcement, and real-world applicability, corporate training can transform from a cost center into a strategic asset.