An Introduction To Conversational Design

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Daniel Stillman designs conversations for a living.?

You might ask - how does one design conversations?

Do conversations really need to be designed??

The answer to the second question is: absolutely.? Because as Daniel points out, if we look around us in life, almost everything we see and interact with has been designed by somebody at some point.?

So when we’re looking to optimize our relationships or do better in business - why should our conversations be any different??

What I love most about Daniel’s models are the simplicity and the fact that they can be easily replicated in a variety of situations.?

If you’re a leader or professional looking to level up the effectiveness of your conversations - this is a great episode to check out!?

Also, I’d love to hear your thoughts on conversational design below. Is this something you’ve considered? How has your mind changed since listening to this episode??

About The American Negotiation Institute:

If you’re interested in learning more about our training in the realm of negotiation, conflict resolution, and diversity, equity, and inclusion,?make sure to check out our website.?

Shout out to?Ashley Wilson, MA ?for writing this post and?Simon Perez ?for producing the podcast!