An Introduction to Chatbots

An Introduction to Chatbots

A bot is a software application that performs automated task and chatbots come under the category of bots that live in various chat platforms. A chatbot can converse with humans so the idea of conversation is primary to a chatbot.

Essentially chatbots are of two types:

Command based: Chatbots that function on predefined rules and can answer to only limited queries or questions. Users need to select an option to determine their next step.

Intelligent/AI Chatbots: Chatbots that leverage Machine Learning and Natural Language Understanding to understand the user’s language and are intelligent enough to learn from conversations with their users.

read entire article here:

要查看或添加评论,请登录

社区洞察

其他会员也浏览了