Introduction of Artificial Intelligence in Information Technology

We live in an ever-evolving world; from discovering fire by rubbing two stones together to inventing Air conditioners to keep us cool, one thing leads to the innovation of another. World economies strengthen their Information Technology (IT) sector to adapt to new changes and promote innovation.

The biggest innovation and creation of the Information Technology (IT) industry is Artificial Intelligence (AI). So, how could the IT sector remain untouched by the consequences and benefits of AI?

Difference between Artificial Intelligence and the Information Technology Industry

Artificial Intelligence (AI) is an innovative combination of hardware, software, and intelligence that has the ability to make informed decisions on its own based on the stored data. However, the Information Technology (IT) form a part of the Artificial Intelligence.

Artificial Intelligence is a combination of neural language processing and neural networks; on the other hand, the Information Industry is solely a software technology that performs computer-based tasks.

Artificial Intelligence can effortlessly perform complex tasks like humans; however, the information technology industry requires a pre-programmed set of instructions to perform certain actions.?

How is AI going to transform the IT industry?

Information technology and Artificial Intelligence are developing quickly. The IT sector can scale its functionalities by converting its systems into intelligent ones by integrating AI. Artificial Intelligence can transform the IT industry in the following ways:

·?????? Information Technology aims to create a secure system to keep private data safe for the general public and organisations. The introduction of AI can help organisations overcome these obstacles by creating smart systems and managing the dangers of data breaches and security-related problems.

·?????? The purpose of AI systems is to increase overall productivity. Moreover, it uses a set of algorithms to assist programmers to use better code or manage software faults. The AI follows pre-designed techniques to strengthen development by finding and removing software flaws.

·?????? It formulates a deep learning network and AI to automate the backend procedure to save time and money. AI-programmed algorithms eventually learn from their errors and automatically improve the code.

Drawbacks of introducing AI in the IT industry

Artificial Intelligence can change the dynamics of the Information Technology (IT) Industry. However, it also possesses some hidden challenges. These are:

·?????? The integration of AI in the Information Technology Industry?impacts creativity?as it works under the defined guidelines and instructions. Moreover, it will also reduce innovation and creativity in the IT industry.?

·?????? Introducing AI in the Information Technology Industry results in underlying costs and increases the overall cost of production involved in developing goods and services.?

·?????? It will lead to unemployment in the economy as Artificial Intelligence (AI) will replace labourers in workplaces.?

·?????? Artificial Intelligence (AI) has no?ethics or morality. However, these two human features are challenging to incorporate into an AI.?

How do ISO Certifications help Artificial Intelligence in the Information Technology Industry?

The following ISO Certifications help AI in the IT Industry to achieve intended outcomes and scale their operations. These are:?

?ISO 9001:2015 Certification:?ISO 9001 certification for Quality Management Systems (QMS) enhances the productivity of AI applications by promoting effective quality control. Combining AI and ISO 9001 in the IT industry helps organisations streamline processes and decrease errors.?

ISO 27001:2022 Certification: The ISO 27001 standard for Information Security Management Systems (ISMS) provides robust information security procedures to enhance AI in the IT sector. It implements tools and controls to manage the danger of data breaches and protects the users' sensitive data.?

ISO 27701:2019 Certification: ISO 27701 certification is an extension to ISO 27001 and ISO 27002 certification that outlines a framework for a Privacy Information Management System (PIMS). Moreover, it guides organisations to manage and monitor PII controllers and PII processors. ISO 27701 standard also complies with the General Data Protection Regulation (GDPR) to safeguard users' and clients' sensitive and confidential information.

Conclusion

The fusion of Artificial Intelligence (AI) and the Information Technology (IT) industry signifies a transformative, brimming with potential and challenges. AI promises enhanced productivity, security and efficiency while raising concerns about creativity, costs, and employment. ISO certifications like ISO 9001, ISO 27001, and ISO 27701 offer vital frameworks to navigate these complexities by ensuring responsible integration and compliance. Despite hurdles, the symbiosis of AI and IT opens doors to innovation and progress by urging stakeholders to approach with diligence and foresight.?

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