Introducing the Perceptyx 2024 EX Megatrends Report
While we've seen evidence of employee engagement stabilizing since the pandemic, our 2024 benchmark data shows that organizations still have work to do to improve the holistic employee experience ― especially relating to change, belonging, and well-being.
When employees are less likely to recommend their workplace to people they know, what can People Leaders do to reduce uncertainty and foster a truly inclusive and healthy workplace??Dive in to learn more!
?? NEW RESEARCH
Change management. Belonging. Well-being.?
While these are not new factors in creating an employee experience that will attract and retain top talent, they have reached megatrend status in the Perceptyx benchmark data today.?
20 million responses. 707 unique survey items. 528 enterprises across 19 industries.
Explore our 2024 EX trends report to discover:
What are the Top Drivers of Employee Engagement?
What else can the industry's most comprehensive collection of EX metrics tell us about the state of the workplace today? Get your copy of the report today!
? NEW CUSTOMER STORY
How does a large-scale, multi-national manufacturing organization ― with a diverse workforce spanning roles from supply chain and delivery to corporate ― ensure that ALL voices are heard and valued?
"It's critical that we have the voice of our frontline included in any listening that we do." - Alyssa Chase, Senior VP of Talent and Culture, Keurig Dr Pepper
Why Keurig Dr Pepper Chose Perceptyx
Listening to Support a Merger of Beverage Industry Cultures
Following a significant merger that unified the Keurig and Dr Pepper brands into a single entity, Keurig Dr Pepper (KDP) faced the challenge of blending two organizational cultures. Given its large workforce spanning roles from manufacturing and delivery to corporate, KDP needed a partner capable of enabling a unified, people-first culture amidst ongoing changes. The company sought to ensure that the voices of all employees were heard and valued.
领英推荐
A Listening Platform That Meets Employees Where They Are
KDP recognized that effective employee listening is essential not only for gathering insights but also for addressing specific operational and cultural challenges across its diverse and geographically dispersed workforce. The organization partnered with Perceptyx to reach employees via multiple channels, including QR codes and SMS text messages. This enabled KDP to aggregate various feedback mechanisms via a singular platform that worked for all its people, regardless of location, minimizing disruptions and providing seamless, one-click connections even for those without reliable cellular coverage, wi-fi service, or computer access.
A Powerful Combination of Design and Domain Expertise
The agility and intuitive design of the Perceptyx platform were crucial for KDP, enabling leaders at all levels to engage with and act on feedback efficiently. Tonika Kottenbrock, Senior Director of Employee Diversity and Culture, emphasized the platform’s ease of use, stating, "It's very intuitive," which ensures that even those who are "technologically challenged" can fully utilize the system. This accessibility is vital for democratizing data and empowering employees in all parts of the organization. Moreover, KDP appreciated Perceptyx's commitment to continuous improvement and innovation, aligning with their own forward-thinking ethos to "Drink Well. Do Good."
FULL CASE STUDY: KDP Customer Success Snapshot
??Perceptyx Virtual Watercooler
Here's a look into the top stories we're reading, liking, and sharing this month...
PERCEPTYX: Bradley Wilson, Ph.D. | Embracing Neurodiversity in the Workplace: How Listening Can Help
Thank you for reading this month's edition! We'll be back next month with more EX insights and trends.
Ready to launch your EX Transformation journey? Get in touch with a member of our team!