Introducing New Crelio Features & Enhancements – Quarter IV 2024

Right from assuring adherence to region-specific regulatory requirements to meeting the transformation in healthcare practices, we introduced some of the top features in the last quarter of 2024. Take a look at some of the major to minor feature updates and enhancements that correspond to these goals for a varied range of laboratory practices around the world.

1. Operational Focused Updates

Experience the new feature additions in different parts of lab operations that are targeted to make dedicated lab workflows easier, order management more streamlined and sample and patient management super enhanced for all stakeholders.

I. Workflow Management

A. Gender-Based Tests

Importance Of The Feature

Medical tests such as Pregnancy Tests, BRCA Gene Testing, Pap Smear, or the Prostate Health Index (PHI) are inherently gender-specific, meaning they are applicable to certain genders only. Assigning gender restrictions to these tests ensures that the billing process aligns accurately with the patient’s gender, preventing potential errors and ensuring seamless workflows. This feature is crucial for maintaining precision in test assignments and avoiding unnecessary confusion or discrepancies in medical billing.

Key Takeaways & Benefits

• Error-Free Assignments: The system now automatically cross-verifies the patient’s gender with the tests designated gender during the billing process. If a mismatch is detected, an alert promptly notifies the user, ensuring that only appropriate tests are assigned.
• Customizable Settings: A new “Gender-Based Test” option lets you specify the gender applicability for each test—Male, Female, or All genders. By default, all tests are set to “All Genders” unless specified otherwise, offering flexibility and ease of configuration.
• Improved Workflow Efficiency: This feature minimizes errors and reduces manual verification efforts, streamlining the billing process and enhancing overall operational accuracy.

B. Metabolite Linking, PRN Indicators and Clinical Notes In?Toxicology workflow

Importance of the Feature

Managing toxicology workflows can be complex, especially when accounting for drug-metabolite relationships and patient-specific prescription needs. This update introduces key enhancements—automatic metabolite linking, PRN indicators, and streamlined clinical notes—to simplify processes, improve accuracy, and enhance patient care. These features ensure prescriptions are thorough, clearly communicated, and aligned with individualized treatment plans.

Key Takeaways & Benefits

• Metabolite Linking: Automatically includes related metabolites when a primary drug is prescribed. For instance, prescribing Morphine will now also add Morphine-6-glucuronide to the record, ensuring completeness without manual input.
• PRN Indicators: Adds an “as needed” (PRN) option for occasional-use drugs, such as Oxycodone for pain. This designation is clearly noted in patient reports, ensuring clarity and tailored care.
• Enhanced Clinical Notes: Consolidates all prescribed drugs, related metabolites, and PRN medications into an easy-to-read summary. This streamlined format saves time and supports quicker, more informed decision-making for better patient management.

C. Critical Callout via FAX

Importance of the Feature

Timely communication of critical results is essential in healthcare to ensure swift action and improved patient outcomes. By introducing fax as an additional communication channel for critical callouts, this feature enhances accessibility and flexibility, catering to stakeholders who prefer or rely on fax for receiving urgent notifications. This ensures critical information reaches the right individuals promptly, reducing delays and potential risks.

Key Takeaways & Benefits

• Expanded Communication Options: Critical callouts can now be sent via fax in addition to email, offering a versatile solution for notifying providers, accounts, or stakeholders.
• Ease of Use: The process is straightforward—open the critical callout modal, select FAX as the communication channel, and the report is sent instantly.
• Timely Notifications: Ensures that approved and submitted reports with critical results are promptly communicated to relevant parties, facilitating faster decision-making and improved care.

II. Order Management

A. Introducing AOE Management

Importance of the Feature

AOE (Ask on Order Entry) Management is a game-changing addition to Crelio Health, designed to enhance diagnostic accuracy, compliance, and operational efficiency. By capturing critical clinical details during order placement, this feature ensures that lab tests are precise, relevant, and compliant with regulatory and insurance requirements. With customizable forms and comprehensive data accessibility, labs can elevate the quality of their services while streamlining workflows.

Key Takeaways & Benefits

• Improved Diagnostic Precision: Capturing AOEs at order entry ensures tests are appropriate and contextually accurate. For example, when ordering a liver function test, AOEs like alcohol use or symptoms such as jaundice help identify the correct subset of tests.
• Contextual Insights for Results: AOE data, such as patient medications or pre-existing conditions, supports accurate result interpretation, helping clinicians differentiate between clinical abnormalities and other influencing factors.
• Regulatory Compliance & Reimbursement: Collecting AOEs, including symptoms or reasons for testing, ensures adherence to insurance and billing requirements, facilitating smooth reimbursements.
• Comprehensive Coverage:AOE Collection integrated into the order entry process.Easy access to AOEs across accession, report entry, archival, or patient overview.Flexible printing options for AOEs on Test Requisition Forms (TRFs), Report PDFs, or Bill PDFs.Fully customizable AOE forms tailored to your lab’s specific workflows.

For more details, visit: Crelio Health AOE Management

B. New Bulk Registration: Now with Custom Templates!

Importance of the Feature

Efficient patient registration is critical for maintaining smooth lab operations, especially when handling high volumes. The new bulk registration with custom templates streamlines this process, allowing labs to quickly input patient and test details while adapting to unique workflow requirements. This enhancement reduces manual effort, minimizes errors, and ensures registration, billing, and accession are handled seamlessly in one go.

Key Takeaways & Benefits

• Simplified Bulk Registration: Download the default template, fill in patient and test details, and manage registration, billing, and accession with a single click.
• Customizable Templates: Need extra columns or adjustments in the default template? Reach out to the support team to create a tailored template that perfectly aligns with your lab’s workflow.
• Enhanced Flexibility and Efficiency: This feature is designed to adapt to the needs of any lab, offering a streamlined and efficient process for managing bulk registrations.

C. Simplify Repeat Orders with Patient History Suggestions

Importance of the Feature

Managing repeat orders efficiently is crucial for labs and diagnostic centers, especially those handling frequent orders from hospitals or nursing homes. The new Order Suggestions feature simplifies this process by providing tailored recommendations based on a patient’s recent orders. This ensures quick, accurate reordering while reducing manual input and the risk of errors, ultimately saving time and improving workflow efficiency.

Key Takeaways & Benefits

• Streamlined Reordering: Automatically suggests tests, ICD codes, drugs, and medications based on the patient’s history, reducing manual effort and speeding up the process.
• Ideal for High-Frequency Orders: Particularly useful for labs partnered with hospitals or care facilities, where repeat orders are common.
• Enhanced Accuracy: Helps ensure that reorders, such as daily platelet count tests for a dengue patient, include the appropriate tests and relevant ICD codes without additional input.
• Ease of Use: Watch the demo video to see how this feature simplifies test ordering and improves operational efficiency.

III. Sample Management

A. Print Sample Barcodes in Scan Mode & TRF printing made easy

Importance of the Feature

Efficient sample and documentation management is essential for smooth lab operations. The ability to print sample barcodes in Scan Mode and easily print Test Requisition Forms (TRFs) directly from Operations eliminates unnecessary steps, streamlining workflows and saving valuable time. These updates enhance accuracy and convenience during sample collection and processing, reducing errors and boosting operational efficiency.

Key Takeaways & Benefits

• Barcode Printing in Scan Mode:Print sample barcodes instantly while receiving or collecting samples in Scan Mode.Select multiple samples for bulk barcode label printing in a single action, optimizing batch processing.
• Simplified TRF Printing:Print Test Requisition Forms (TRFs) directly from Operations without navigating through Order Updates, ensuring quick and hassle-free documentation.
• Improved Workflow Efficiency: These updates provide a faster and more convenient approach to sample handling and form printing, minimizing delays and errors in your lab’s daily operations.

B. Remote sample barcode printing

Importance of the Feature

Remote sample barcode printing streamlines operations for labs with multiple locations by allowing users to print barcodes on printers located elsewhere. This eliminates the need for physical proximity to the printer, enabling centralized control and reducing the requirement for additional hardware. This feature is especially beneficial for labs looking to optimize resources and improve workflow efficiency.

Key Takeaways & Benefits

• Centralized Control: Enables remote barcode printing, minimizing the need for multiple printers or complex setups at each site.
• Cost Efficiency: Reduces hardware expenses by allowing users to share printers across different locations.
• Seamless Access Control:Assign Remote Print Access to specific users via the User Management section.Set a default remote printer for each user for streamlined operations.
• Convenient Printing Workflow: Users with access can easily select the Remote Print option in the sample-wise accession list, ensuring barcodes are printed directly on their assigned printer without manual intervention.

IV. Patient Management

A. Enhanced Patient Portal for Document Management

Importance of the Feature

Efficient document management is essential for seamless communication between labs and patients. The enhanced Patient Portal now allows patients to view and upload essential documents directly, eliminating the need for labs to follow up for missing files. This feature ensures that documents are always accessible, up-to-date, and centralized, fostering better patient engagement and operational efficiency.

Key Takeaways & Benefits

• Streamlined Document Sharing: Patients can upload missing or required documents directly through the portal, reducing delays in communication and enhancing workflow.
• Easy Access to Attachments:Order Attachments: Patients can upload and access order-related documents from the “My Reports” and “My Orders” menus.Patient Attachments: Personal documents can be viewed and uploaded in the new User Profile section, centralizing patient information.
• Improved Efficiency: This feature eliminates the need for labs to contact patients separately for documents, saving time and enhancing communication.
• User-Friendly Experience: Patients gain a more convenient way to manage their documents, improving overall satisfaction.

Watch the feature demo here: Enhanced Patient Portal

B. Patient Portal Login With Google Sign On

Importance of the Feature

Logging into the Patient Portal should be quick, secure, and hassle-free. By introducing Google Sign-On, patients can now log in using their Google credentials, eliminating the need for verification codes and streamlining access. This feature enhances user convenience while leveraging Google’s robust authentication for secure access, ensuring a seamless experience for patients.

Key Takeaways & Benefits

• Seamless and Secure Login: Patients benefit from Google’s trusted authentication process, providing a quick and secure way to access their accounts.
• Enhanced Convenience: Simplifies the login process by allowing patients to use their existing Google credentials, eliminating additional steps.
• Time-Saving Accessibility: Reduces login friction, ensuring patients can focus on accessing their health information efficiently.

This feature improves overall user satisfaction and ensures a smoother, more intuitive experience on the Patient Portal.

C. DOB based patient search

Importance of the Feature

The ability to search for patients using their Date of Birth (DOB) is an essential enhancement for efficient patient management, especially when only limited information is available. This feature is particularly valuable for scenarios like doctor inquiries, follow-ups, and cases where the DOB is the only available identifier. By enabling easy and accurate searches based on DOB, this feature improves the speed and accuracy of locating patient records, saving time and reducing errors.

Key Takeaways & Benefits

• Easier Patient Identification: Patients can now be searched by their DOB (in YYYYMMDD format), making it quicker to find records when only the date of birth is available.
• Handling Duplicate DOBs: If multiple patients share the same DOB, the system will display all matching records along with additional identifiers (such as name and patient ID), ensuring the correct patient is located.
• Broad Accessibility: The DOB search functionality is available in the Waiting List, History, and Archives, ensuring wide applicability across various stages of patient management.
• Fallback Options: If a patient’s DOB is not recorded, users can still search using other identifiers like patient ID or name, ensuring continued accessibility.

This feature streamlines patient record searches and improves overall operational efficiency.

D. Previous Test Results Now Visible in Report PDF

Importance of the Feature

This new feature streamlines the process for doctors by providing quick access to past test results directly in the report PDF. This eliminates the need for generating a full trends report, allowing for faster evaluations of a patient’s progress, treatment effectiveness, and overall health status.

Key Takeaways & Benefits

• Access to Recent Test Results: Doctors can now view the most recent past test results within the report PDF itself, broken down by specific parameters.
• Faster Decision-Making: This feature allows doctors to quickly assess any changes in a patient’s vitals and monitor the effectiveness of prescribed medications.
• Enhanced Monitoring: Simplifies comparing past test data, providing valuable insights without additional steps.

To enable this feature, navigate to the Report Directory, select the report with past values, and contact your account manager for setup assistance.

2. Enhancing Business Areas

In the last quarter, where insurance integration became an esteemed part of laboratory service delivery, we introduced a few features to support the cause for labs around the world. On a similar note, our new updates are also targeted towards making business processes efficient towards B2B clients, CCs and partners while focusing on financial ends and audit management.

I. Finance & Business Management

A. B2B Report Delivery

Importance of the Feature

Efficient report delivery is crucial for maintaining smooth communication and workflow between labs, patients, organizations, and referrals. The new B2B Report Delivery feature enables labs to track and manage report statuses in one centralized location, reducing miscommunication and ensuring reports reach the right recipients promptly. This feature streamlines the process, offering greater control and flexibility over report delivery.

Key Takeaways & Benefits

• Track Report Status: Easily track the sent status of reports for patients, organizations, and referrals from one centralized location.
• Resend Reports Effortlessly: If needed, reports can be resent using the associated communication details or manually by entering the relevant contact information.
• Improved Workflow Efficiency: This feature reduces the chances of lost reports and ensures reports are delivered accurately and promptly, enhancing communication and reducing follow-up delays.

B. Test-Wise VAT in Financial Reports

Importance of the Feature

Accurate and detailed VAT reporting is essential for labs that need to manage financial transparency and comply with tax regulations. The introduction of test-wise VAT in Financial Reports allows labs to track the VAT for individual tests, making it easier to allocate taxes accurately and maintain proper financial records. This feature is especially valuable for labs that require detailed VAT breakdowns for each test to meet regulatory or business needs.

Key Takeaways & Benefits

• Test-Wise VAT Breakdown: The new VAT % column captures the VAT percentage for the entire bill and calculates the VAT amount for each test on a pro-rata basis.
• Accurate VAT Allocation: VAT is calculated based on the test amount and the total bill VAT %, ensuring precise financial reporting.
• Improved Reporting: This update provides labs with detailed VAT reporting at the test level, simplifying tax management and enhancing financial clarity.

C. Custom Templates for Financial Reports

Importance of the Feature

Custom templates for financial reports empower lab administrators to tailor financial analysis to their specific needs, moving beyond the system’s default views. This flexibility ensures that each lab can design reports that focus on the most relevant data, improving accuracy and consistency across the team. Custom templates provide a more efficient way to track, analyze, and report on financial data, making financial management more personalized and aligned with the lab’s workflow.

Key Takeaways & Benefits

• Unlimited Custom Templates: Lab administrators can create an unlimited number of custom financial report templates, featuring preferred columns and analyses tailored to specific needs.
• Improved Consistency: Custom templates ensure consistent financial reporting across the entire lab, allowing all users to access personalized reports with a uniform structure.
• Tailored Report Creation: Easily design reports to track daily collections by payment mode, specific columns, or recreate old formats, such as the MIS report, with the option to save them with unique names for easy access.
• Enhanced Accessibility: Custom templates are accessible to all users with financial report access, ensuring detailed and consistent data analysis across the lab team.
• Simple Setup: This is an add-on paid feature that requires a straightforward setup process, available with support from our team.

II. Business Connectivity

A. Integration Dashboard

Importance of the Feature

The new Integration Dashboard addresses a crucial need for real-time monitoring and error tracking in lab integrations. By offering comprehensive visibility into integration processes, it allows lab administrators to quickly identify, address, and resolve issues as they arise. This ensures that lab operations remain reliable and efficient, minimizing downtime and optimizing workflow. The ability to act on integration issues instantly is key to maintaining smooth, uninterrupted service.

Key Takeaways & Benefits

• Real-Time Monitoring: Track all integration APIs and webhooks in real-time, ensuring continuous visibility into system performance.
• Instant Notifications: Receive immediate email alerts for any integration failures, keeping lab administrators informed and proactive.
• Quick Issue Resolution: Easily retry failed webhook triggers directly from the dashboard, streamlining the troubleshooting process and reducing resolution time.
• Enhanced Efficiency: By promptly addressing integration issues, this feature helps maintain the efficiency and reliability of lab operations, ensuring minimal disruptions.

B. Map Multiple Referrals to an Organization

Importance of the Feature

The ability to map multiple referrals to a single organization streamlines clinic operations, offering greater flexibility in managing patient relationships. This feature is especially valuable for clinics and organizations that handle referrals across different locations or require a default referral for each organization. It ensures that clinic staff can easily access and share relevant referral information, improving efficiency and clarity when handling patient data.

Key Takeaways & Benefits

• Multi-Org Linking: A single referral can now be linked to multiple organizations, simplifying the management of patient referrals across clinics.
• Default Referral Setting: Each organization can designate one referral as the default, ensuring consistency in handling and prioritization.
• Filtered Views: Filter views to display only linked referrals for key activities like registration, appointments, and home collection, ensuring that relevant referrals are easy to access.
• Clear Report Sharing: When sharing reports, the linked referrals will be clearly displayed, providing transparency and reducing confusion. This feature enhances workflow efficiency and improves the overall management of referrals in multi-organizational settings.

C. Simplified Ledger View

Importance of the Feature

The Simplified Ledger View is designed to streamline the management of client accounts, particularly for labs handling multiple organizations, CC logins, and child organizations. This feature focuses on providing a clear and concise financial overview, making it easier for lab administrators to track and reconcile transactions. By highlighting only the most relevant financial details, this update significantly speeds up the reconciliation process, ensuring that labs can focus more on operations and less on complex financial data.

Key Takeaways & Benefits

• Consolidated Daily Transactions: Transactions are now grouped by day, offering a clear snapshot of daily activities, which simplifies account management and reconciliation.
• Simplified Default View: Organization and child organization logins automatically load the simplified view, allowing for quick access to essential financial details.
• Flexible View Options: Lab logins will default to the detailed view but can easily switch to the simplified view as needed, ensuring a customizable experience based on user needs. This feature improves financial oversight, enhancing the efficiency of daily account management while offering greater flexibility for different user roles.

III. Organization Management

A. Default Branch for Organisation

Importance of the Feature

The Default Branch for Organization feature simplifies the management of patient data for CC logins, particularly by automatically routing and displaying patient information in the default branch. This improvement enhances workflow efficiency by ensuring that patient details, reports, and samples are consistently accessible in the appropriate branch, making data processing smoother and more organized across different locations.

Key Takeaways & Benefits

• Seamless Data Display: Patient data for CC logins automatically appears in the default branch, making patient details, reports, and samples easily accessible and visible.
• Consistent Data Flow: Data transfers smoothly across branches during registration, operations, and accession, ensuring uninterrupted workflow and accurate information tracking.
• Clear Management Options: Administrators can easily configure and manage which branch displays CC login data, improving organizational clarity and efficiency.
• Easy Configuration: Set the default branch either through Branch Management or Organization Management for easy setup and customization. This feature enhances the consistency and accessibility of patient data, improving overall efficiency in managing and processing patient information across multiple branches.

B. Custom URL For Org & CC Logins

Importance of the Feature

The Custom URL feature enhances the flexibility of your platform by allowing organizations and CC logins to embed and manage essential external resources directly within the web app. This streamlines workflows, reduces the need for switching between platforms, and helps ensure critical tools are readily accessible. By controlling access to these URLs, organizations can customize login experiences, making data management more efficient and accurate.

Key Takeaways & Benefits

• Embed Essential Tools: Add custom URLs for critical resources like ICD verification, insurance checks, and medical reference guides directly within the web app.
• Efficient Navigation: Custom URLs are displayed in the navbar for quick access, eliminating the need to switch between platforms.
• Visibility Control: Organizations can manage which users or groups can view specific custom URLs, ensuring proper access control.
• Preview Function: Preview URLs before publishing to ensure everything looks and works as expected. This feature offers enhanced customization and streamlined workflows, helping organizations save time and reduce errors by embedding frequently used tools within the platform.

C. Multiple Users for Organizations

Importance of the Feature The “Multiple Users for Organizations” feature enhances user management by allowing multiple users to be assigned under a single organization or CC type. This eliminates the previous limitation of one user per login, offering greater flexibility for labs and organizations with complex workflows. It supports the delegation of specific access to different users, improving efficiency and streamlining access management across various operational areas.

Key Takeaways & Benefits

• Create Multiple Users: Labs can now assign multiple users to an organization, each with customized access.
• User-Specific Access: Provide access to different operational areas such as registration, accession, and operations, based on individual user roles.
• Greater Flexibility: Organizations can manage user access without the restrictions of a single-user-per-login setup.
• FAQ Highlights:Who benefits? Labs and organizations with multiple users needing distinct access levels, especially with CC or Org login types.Login limits: If login limits are exhausted, admins need to increase the available login count or delete users to add new ones.Converting organization types: User access is retained when an organization is converted, as long as corresponding permissions exist in the new setup.
• How to Add Users: Lab users can easily edit an organization to add multiple users with specific access rights.

This feature provides enhanced user management, enabling organizations to better control access and improve workflow efficiency.

IV. Compliance & Business Collaboration

A. Improve Audit Efficiency by using our Comprehensive List Change Summaries

Importance of the Feature

The Comprehensive List Change Summaries feature enhances audit efficiency by enabling labs to track and review all list changes made within a selected time frame. This ensures improved visibility and control over pricing data, which is critical for maintaining data integrity and identifying discrepancies.

Key Takeaways & Benefits

• Efficient Monthly Audits: Generate detailed summaries of price changes, making monthly audits more efficient and less time-consuming.
• Maintain Data Integrity: Keep track of all modifications, ensuring the accuracy of pricing data throughout the audit process.
• Identify Discrepancies: Quickly detect unauthorized changes to maintain control over data integrity and prevent errors.
• Easy Report Generation: Download change reports for a clear overview of all modifications made within the selected time frame.

This feature significantly improves audit efficiency by providing a comprehensive view of list changes and supporting better data management practices.

To understand the feature better watch the demo video here

B. Streamlined Insurance Management with Insurance Groups and UX Improvements

Importance of the Feature

The “Streamlined Insurance Management with Insurance Groups and UX Improvements” feature simplifies the management of patient insurance details by offering enhanced grouping and prioritization capabilities. This improvement not only organizes insurance information more effectively but also streamlines workflows, ensuring smoother patient interactions and better operational efficiency.

Key Takeaways & Benefits

• Assign Insurance Groups: Easily group insurance types within patient insurance details for better organization and quicker access.
• Drag and Drop for Priority Changes: Update insurance priorities (primary, secondary, or tertiary) with ease by simply dragging and dropping.
• Enhanced Configuration Options: Configure insurance groups directly from the Insurance Management section in the Finance Module.
• Improved User Experience: The streamlined interface allows for faster, more intuitive management of insurance details, making insurance data handling less cumbersome.

This feature ensures a more efficient insurance management process, helping labs save time and improve accuracy in patient insurance data handling.

To understand the feature better watch the demo video here

C. Use Insurance Pricelists for streamlining test pricing for insurance

Importance of the Feature

The “Use Insurance Pricelists for Streamlining Test Pricing for Insurance” feature simplifies and automates the pricing process based on insurance details, ensuring that patients are charged correctly according to their specific insurance plans. This improves billing accuracy and efficiency, especially for labs working with multiple insurance providers and complex plans.

Key Takeaways & Benefits

• Patient Group-Based Pricing: Apply special rates for groups such as senior citizens or specific company employees under their insurance plans.
• Manage Multiple Insurance Providers: Easily handle varying pricing rules for different tests across multiple insurance providers.
• Complex Insurance Plans: Ensure accurate billing for patients with varying deductibles or co-pays by test or group.
• Insurance Integration Support: If insurance integration is enabled, co-pays and deductibles are fetched directly from third-party providers, streamlining the billing process.

This feature ensures smoother billing and helps labs maintain accuracy in their insurance-related pricing and calculations.

To understand the feature better watch the demo video here

4. Crelio App Updates

Introducing new features and updates for Crelio app dedicated for lab providers & professionals and phlebotomists to enable a much better and elevated experience as per patient demands and market trends.

I. Android Doctor App Updates

Importance of the Feature

The Android Doctor App updates enhance the user experience by streamlining the process of managing patient billing and test documentation. The ability to add and view multiple attachments on bills, along with quick access to Test Requisition Forms (TRFs), simplifies administrative tasks and improves workflow efficiency for healthcare providers.

Key Takeaways & Benefits

• Multiple Attachments on Bills: Users can now easily add and view multiple attachments to a bill, improving documentation management.
• Quick TRF Access: TRFs can be swiftly downloaded from various sections, including Billing Confirmation, Accession, Waiting List, and Billing History, ensuring timely access to essential forms.

These updates help healthcare professionals manage patient data and billing more effectively, saving time and improving operational efficiency.

II. iOS Phlebotomist App Updates

Importance of the Feature

The iOS Phlebotomist App updates simplify the process for phlebotomists to access essential documents, such as bills and Test Requisition Forms (TRFs), for completed visits. This enhances operational efficiency and ensures that vital information is readily available for better patient care and workflow management.

Key Takeaways & Benefits

• Download Bills and TRFs: Phlebotomists can now easily download bills and TRFs directly from the app for completed visits.
• Improved Accessibility: With quick access to these important documents, phlebotomists can streamline their tasks and improve accuracy in record-keeping.

These updates contribute to a more efficient workflow for phlebotomists, saving time and ensuring that necessary documents are always on hand.

The new features and software enhancement we released this quarter focused on helping labs meet the latest regulatory requirements and emerging trends amongst the healthcare industry and patients.

We would appreciate your feedback for the above as they will help us align with your requirements and improve your experience further. Find all the info at our resource center with demos and better product demonstrations.

Thank you for your constant support!