Introducing eAppSys’ OracleCloudCare: Managed Support for Oracle SaaS, PaaS, and IaaS Services

Welcome to OracleCloudCare from eAppSys, your trusted partner for managing and optimising Oracle cloud solutions. We provide comprehensive managed support services across Oracle's Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) offerings.

Our expert team ensures your cloud environment is secure, efficient, and perfectly aligned with your business needs, helping you leverage the full potential of Oracle Cloud.?

eAppSys’ OracleCloudCare Services include (and are not limited to):

?

1. Oracle SaaS Management & Support

Oracle SaaS (Software as a Service) applications are designed to streamline operations, enhance productivity, and drive innovation across various business functions. OracleCloudCare from eAppSys offers comprehensive support and management for the entire suite of Oracle SaaS solutions, including:

Enterprise Resource Planning (ERP) Cloud:

· Financial Management: Automate financial operations, from accounting and financial reporting to budgeting and forecasting.

· Procurement and Supply Chain: Optimise procurement processes, manage supplier relationships, and streamline supply chain operations.

· Project Management: Efficiently plan and execute projects, managing resources and costs effectively.

Human Capital Management (HCM) Cloud

· Core HR and Talent Management: Manage employee data, recruitment, performance, learning, and payroll efficiently.

· Global HR: Ensure compliance with local laws and regulations while managing a global workforce including Payroll Remediation.

Supply Chain Management (SCM) Cloud:

· Inventory and Order Management: Optimise inventory levels and streamline the order-to-cash process.

· Manufacturing and Logistics: Enhance manufacturing efficiency and manage logistics operations seamlessly.

eAppSys’ CloudCare SaaS Services include:

· Implementation & Deployment: Expert guidance and support during the implementation phase to ensure seamless deployment and user adoption.

· Customisation & Integration: Tailor Oracle SaaS applications to meet specific business needs and integrate with existing systems, and provide services including:

· Business Intelligence Publisher Reports (BIP ), OTBI, FRS, HCM Extracts & Performance tuning

· Workflows, Approvals and Notifications

· Fusion personalisation & ‘Fast Formulas’

· Ongoing Support & Maintenance: Continuous monitoring, updates, and troubleshooting to ensure optimal performance and reliability.

2. Oracle PaaS Management & Support?

Oracle PaaS (Platform as a Service) provides a robust platform for developing, deploying, and managing custom applications. OracleCloudCare offers extensive support for a variety of Oracle PaaS tools and platforms:

· Oracle Autonomous Database: Automate database management with self-patching, self-tuning, and self-securing capabilities.

· Oracle Integration Cloud: Simplify and automate application, data, and process integration with prebuilt adapters and templates.

· Oracle Analytics Cloud: Leverage powerful analytics, reporting, and visualisation tools for actionable business insights.

· Oracle Data Integration Platform Cloud: Manage data integration processes, from extraction and transformation to loading and data quality.

· Oracle API Platform Cloud: Securely design, deploy, and manage APIs to enhance connectivity and integration.

· Oracle Mobile Hub: Develop and manage mobile applications with integrated analytics, push notifications, and security features.

eAppSys’ OracleCloudCare PaaS Services Include:

· Development & Deployment: Support for developing and deploying custom applications on Oracle PaaS (Oracle APEX, VBCS), ensuring scalability and performance.

· Platform Optimisation: Continuous monitoring and optimisation of the PaaS environment to enhance performance and reduce costs.

· Data Management & Security: Comprehensive data management, including data backup, recovery, and security measures.

3. Oracle IaaS Management & Support?

Oracle IaaS (Infrastructure as a Service) provides scalable and secure infrastructure solutions. OracleCloudCare offers robust support for managing Oracle IaaS, ensuring your infrastructure is optimised, secure, and cost-effective.

· Compute & Storage Services: Scalable compute and storage options to meet your business needs, with automated resource management.

· Networking & Security: Secure and manage your network with virtual cloud networks, firewalls, and encryption.

· Database & Analytics: Leverage high-performance databases and analytics tools for data-intensive applications.

· Disaster Recovery & Business Continuity: Implement comprehensive disaster recovery plans to protect your infrastructure and ensure business continuity.

eAppSys’ OracleCloudCare IaaS Services include:

· Infrastructure Monitoring & Optimisation: Real-time monitoring and proactive optimisation of resources to ensure efficient performance including - Health Checks, Security Audits, Clones, Patching and Alerts

· Security & Compliance: Implement robust security measures and ensure compliance with industry standards and regulations.

· Cost Management & Optimisation: Monitor and optimise cloud spending to maximise ROI and control costs.

?

Why Choose eAppSys’ OracleCloudCare?

eAppSys OracleCloudCare comes with a 24x7 Service Desk which handles:

· Change Management, Incident Management, Release Management, Environment Management, Problem Management, Quarterly releases and security patches

· Level 1/Level 2/Level 3 Support

· Extensions and Integration Support

· Regression Testing

· SR Management

· Enhancements

Apart from the Service Desk, the differentiators for the OracleCloudCare are:

· Expertise: Leverage our deep knowledge of Oracle technologies and best practices to optimise your cloud environment.

· 24/7 Support: Access our dedicated team of experts around the clock for any issues or queries.

· DevOps & CI/CD: Automating the Oracle SaaS, PaaS & IaaS technical component delivery pipeline to ensure seamless and rapid deployment.

· Cost Efficiency: Optimise your cloud investments and reduce operational costs with our managed services.

· Scalability: Seamlessly scale your services to match evolving business demands.

· Security: Benefit from cutting-edge security measures and compliance support to protect your data and applications.

· Flexible Tenure: Choose the duration that best suits your needs for trying or adopting our Oracle Cloud Care Support Services.

With eAppSys’ OracleCloudCare, you can focus on your core business while we take complete care of your Oracle cloud infrastructure.

Please contact us at [email protected] or Book a Free Consultation to learn more about how we can support your business transformation and growth with Oracle SaaS, PaaS, and IaaS solutions.