Intranets make communication simple.
Romi Chugh
Cofounder and Director - SpareIt: Disrupting the automotive aftermarket ecosystem
With the advent of the Internet, the amount of available information in organizations is growing at an exponential pace. What to communicate, when to communicate and how to communicate information becomes the need of the hour. Managing and communicating this information in the right way, is becoming more difficult, leading to information explosion and overload.
No matter what the size of the organization, any company can experience communication problems, with gossip overriding official bulletins. Creating an intranet helps you empower employees and teams with information. Intranets today, can do much to support communication and collaboration, which are now seen as integral to the success of any organization.
The magnitude and type of information that can easily be conveyed is virtually astounding. Intranets have evolved from just providing news on the home page and the odd project collaboration section, to delivering customized news, giving everyone the ability to comment on, share and disseminate information and promoting the use of social and other collaborative tools. Some examples of communication would be chat, email, and/or blogs and more.
Acting like a nerve center for the entire organization, intranets help improve internal collaboration, employee engagement and access to information. Intranets have shown to increase productivity and enhance communication.
A great real world example of where an intranet helped a company communicate was when Nestle had a number of food processing plants in Scandinavia. Their central support system had to deal with a number of queries every day. When Nestle decided to invest in an intranet, they quickly realized the savings. McGovern says the savings from the reduction in query calls was substantially greater than the investment in the intranet. [https://en.wikipedia.org/wiki/Intranet]
With less resources and even lesser time, and more remote offices and work from home-workers in businesses, there’s an ever-increasing need for communication via the intranet. It is clear and vastly evident that the intranet is a powerful tool for communication within an organization.