Interview of the week
SalesTech Star
SalesTech Star - an online publication for sales professionals to stay conversant on the latest happenings in sales tech
The biggest mistake in sales has always been—and always will be—failing to recognize the importance of both art and science in building successful customer and partner relationships. Every good sales leader should embrace new technology (the science) to drive efficiency. However, tools and software are available to everyone, so won’t necessarily give you a competitive advantage on their own.
TOP NEWS
Nutshell, the leading next-action selling CRM, is excited to announce the launch of its new partner program. This initiative allows partners to earn commissions by referring new customers to Nutshell’s innovative CRM platform. Read more.........
Journey.ai, Inc., a pioneering cybersecurity software company, is excited to announce a new strategic partnership with Sharpen, an agent-first omnichannel cloud contact center platform. This partnership will allow Sharpen to resell Journey’s innovative solutions, enhancing their client’s security and customer experience. Read More.....
Higher Logic ic Vanilla Announces Expanded Integrations with Zendesk to Enhance Customer-Centric Support Experience
Higher Logic, the leading community engagement company, announced enhanced integrations between Higher Logic Vanilla (Vanilla) and Zendesk, Inc. to deliver a more responsive and customer-centric support experience. Read More.......
NovelVox x Continues to Drive Omnichannel Engagements in Avaya Contact Centers; Boosts Operational Efficiency with Unified CX Solutions
In an era where most contact centers are transitioning to the cloud, some organizations opt to retain their on-premises mode, and Avaya is one of them. The long-time contact center recently declared that it would prioritize slow migration to the cloud for customers who want to remain on-premises. Read More........
Sedgwick ck Consumer Product Safety Pulse Report reveals essential insights on consumer recall behavior
领英推荐
First-of-its-kind report offers manufacturers and retailers an analysis of consumer attitudes and behaviors to product safety. The release of its first ever consumer product safety pulse report by Sedgwick’s Brand Protection division is backed by a comprehensive survey of over 2,000 consumers across North America?and?Europe?and offers insights on consumer attitudes, expectations, behavior and perception related to product safety. Read More.......
The SalesStar Podcast: 2024 Audio Interviews
Joe Davy, Co-founder and CEO of Banzai an event marketing platform joins us today to chat about martech and its impact on today’s B2B event landscape:
Key topics covered:
Guest article
We all know that AI is reshaping the way core business processes are conducted, and it’s not leaving any sector out. When it comes to sales, leaders are called upon now to recognize how AI tools can drive efficiencies for their teams, while still devoting valuable time to the human element of their roles. Understanding the state of AI for businesses today is a crucial part of becoming a sales leader of the future.
After being promoted to a sales leadership position, it’s very likely that you’ll feel a whole host of emotions. Nervousness, imposter syndrome, excitement, perhaps even fear. Try to identify and discern the reasons why you are feeling what you are feeling. You will need to be cognizant of these new inputs and the effects they may have, in a way you never had to consider before. Ignoring and pushing on regardless is not a recipe for helping to grow your leadership capability.