Interview with Lucy Buxton - tailored coaching and consultancy services dedicated to empowering individuals and teams within the care sector & beyond
Rebecca English - Williams
Care Sector Copywriter. Mental Health Writer: Trainee Therapist/NLP/Hypnotherapy
Today, I have the privilege of introducing Lucy Buxton, a seasoned professional with over 34 years of experience in the caring profession. Having worked with Lucy personally, I can highly recommend her. She is not only incredibly knowledgeable and experienced but also down-to-earth and funny, with a personality that instantly puts you at ease.
Lucy's journey is one of resilience and dedication, marked by personal challenges that reshaped her career path and led her to establish LjB Coach Consultancy. With a heart full of empathy and a mind rich in knowledge, Lucy is a pillar of support for individuals and teams within the care sector and beyond.
Background and Motivation
Q: With over 34 years of experience in the caring profession, what inspired you to transition into coaching and consultancy?
A: I guess the simple answer was I had no choice. In 2018, my personal world fell apart. My mum was unwell and passed away, and we found out my daughter was very unwell. I had to choose between work and family, and family won. So, I decided my only option was to work for myself, and the rest is history, as they say.
Q: Can you share a defining moment in your career that solidified your desire to support care and health-based services through LjB Coach Consultancy?
A: I don't think there was just one moment. It was a natural progression. I needed to use the knowledge and skills I had to earn a living, and care was what I knew.
Services and Impact
Q: LjB Coach Consultancy offers a range of services to support and empower individuals and teams. How do you tailor these services to meet each client's unique needs?
A: I see each person, team, or business as unique. I start by understanding the problem and identifying the root cause. From there, we come up with a plan. It's that simple.
Q: Can you provide an example of a client who reached a pivotal milestone with your guidance?
A: There are many powerful stories. One that stands out is a manager who wanted to walk away from their role but chose to work on themselves instead. They thrived and transformed their life. Then, there are clients who have won awards and teams that realised their worth and showcased their greatness.
Coaching Philosophy
Q: Your approach includes innovative guidance and inspiration. How do you integrate these elements into your coaching sessions?
A: People who know me understand that I give from a place of deep experience and personal growth. One client called it "Lucy's magical mindset wizardry."
Q: How does your background in NLP, hypnotherapy, and Time Line Resourcing influence your coaching methods?
A: These are tools I blend with my knowledge. People fascinate me, and I have a knack for piecing the jigsaw together.
Challenges and Solutions
Q: Many leaders feel overwhelmed and burnt out. What strategies do you use to help them regain their motivation and effectiveness?
A: We start by understanding the problem and getting to the root cause. Through techniques and conversation, we rebuild step by step. Before you know it, motivation and effectiveness return.
Q: How do your coaching and mentoring programmes address employee retention in the care sector?
A: When individuals learn more about themselves, they can change what's not working for them. It's like updating your phone, but for your brain and body.
Broader Applications
Q: Can you share a success story from a non-healthcare client that demonstrates the versatility of your approach?
A: I coach young people too. One client, anxious about university finals, ended up with the highest score in their cohort and faculty history. That's a win!
Q: How do you adapt your coaching techniques for individuals dealing with personal issues like loss of confidence or feeling stuck?
A: The process is the same. Understand the problem, build back up step by step, and show them a different reality.
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Personal Insights
Q: How do you stay motivated and avoid burnout in your demanding role?
A: I love what I do and practice what I teach. Knowing yourself and making changes when needed is key.
Q: What do you find most rewarding about your work?
A: Seeing people transform their lives from challenging situations to success.
Community and Engagement
Q: How do public speaking engagements enhance your consultancy work?
A: They help build trust. Without trust, results don't happen. Emotional topics resonate most.
Memorable Outcomes
Q: Is there one client outcome that always sticks in your mind?
A: Many outcomes are life-changing. One standout is a 12-year-old who hadn't been to school for two years but now attends regularly. Another is a business owner who went from lost to thriving.
Vision and Future
Q: What is your vision for the future of LjB Coach Consultancy?
A: It's evolving naturally. You'll have to watch this space.
Q: If you could give one piece of advice to new or existing managers in the care sector, what would it be?
A: Put your oxygen mask on first. It's okay because you matter.
Finally, what is your favourite quote?
Maya Angelou’s “I know why the caged bird sings”
How can people get in touch with you?
Find me on LinkedIn, email me, or visit my website.
Thank you, Lucy, for sharing your inspiring journey and insights with us.
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Hello there!
I'm Becky, a seasoned copywriter with a passion for the elderly care sector and self-empowerment stories and techniques that I share regularly on my LinkedIn page.
?? I create engaging, human-to human content that truly connects with readers.
?? With over 20 years of experience, I've crafted compelling press releases, blogs, and web copy, all designed to resonate deeply and authentically.
?? I've supported numerous clients in the care industry, and they appreciate my warm, relatable approach.
?? Drop me a message to say hello, or visit my website to learn more about how I can help your brand shine.
Becky x
Empowering Families to Heal & Professionals to Thrive | Mindset Alchemist
4 个月Thank you so much for this opportunity and your lovely wordsxx