An Interview Answering Your Top DevOps Partnership Questions (Part 2)

Hello again, LinkedIn community! Following up on my previous post about DevOps partnerships, I’m back with more answers to your burning questions.?

How do you plan project timelines and delivery expectations?

At the core of our DevOps strategy is a dedicated team that’s fully committed to your project. Our dedicated team begins by collecting technical requirements and engaging in detailed discussions with you. The reason for this is that we want to gain a deep understanding of your expectations and define what success means for you.

With this insight, our project managers create a comprehensive plan. We adhere to the Project Management Body of Knowledge (PMBOK) guide; it’s our project planning manual, filled with proven strategies for achieving success.

Here’s the key point: our team doesn’t develop this plan in a vacuum. We collaborate with you, reviewing the plan together and making any necessary adjustments. It’s essential for everyone to have a shared understanding of the DevOps timeline and deliverables.

For the majority of our projects, we prefer the Kanban approach. It works smoothly with our DevOps practices. However, we remain flexible; if your project requires a different methodology, our team is willing to adjust to Scrum for projects where the scope is somewhat unclear and Waterfall for fixed-price projects with well-defined requirements.

Can you adapt quickly to changing project requirements or new demands?

Absolutely. In DevOps, change is the only constant. More importantly, we realize that DevOps is more than about fancy technical features — it’s about supporting your business objectives.

Therefore, when change occurs, we revisit our plans, adjust our strategies, and ensure that, despite any unexpected challenges, we continue to deliver maximum value for your organization.

Are you able to provide ongoing support and maintenance after the project's completion?

Sure, think of us as your DevOps partners for the long haul. Once we've optimized your systems, keeping them running smoothly is second nature to us. Plus, since IT Outposts already knows your setup, our ongoing support is both efficient and cost-effective.

What does this ongoing IT support look like??

Well, we offer 24/7 DevOps monitoring for starters. Our team keeps a watchful eye on your systems around the clock, ready to spring into action at the first sign of trouble. For those critical incidents that decide to pop up outside of business hours (because they always do, right?), our on-call DevOps engineers get phone alerts. This means we can tackle issues fast, any time of day or night.

Some clients want a full support package, others prefer ad-hoc consultations as needs arise. That's why we're always happy to chat about different support options.?

IT Outposts is here to help you adopt a DevOps mindset and boost your business by setting up a solid tech foundation. Our team of skilled engineers is ready to share their knowledge and assist you with Kubernetes, cloud computing, site reliability engineering, DevSecOps, and more.

Got more questions? Drop them in the comments below!